Customer Support Executive

Blue Flame Solutions; Lahore; On-site; PKR 250,000 - 350,000; Full time

Job summary

A prominent company in Pakistan, Blue Flame Solutions, seeks an enthusiastic Inbound Customer Support Representative in Lahore. The candidate will be responsible for delivering exceptional service to Xfinity customers, requiring strong communication skills, prior experience in Xfinity or similar environments, and the ability to thrive in fast-paced conditions.

Qualifications

• Experience in inbound sales or call center environments preferred.
• Prior experience in Xfinity sales campaigns is highly regarded.
• Flexibility to work night shifts.

Responsibilities

• Provide exceptional service for Xfinity customers.
• Navigate multiple computer applications to assist customers.
• Adapt to changing priorities in a fast-paced environment.

Skills

Verbal communication

Written communication

Problem-solving

Customer satisfaction

Education

Intermediate

Job description

We are seeking an enthusiastic Inbound Customer Support Representative to join our team and provide exceptional service for Xfinity customers. If you are dedicated to helping others and thrive in a fast-paced environment, we want to hear from you!

Job Specification

Requirements:

Prior experience in Xfinity sales campaigns is preferred.

Experience in inbound sales, billing, or call center environments is highly desirable.

Excellent verbal and written communication skills with a strong focus on customer satisfaction.

Proficiency in computer applications and ability to navigate multiple systems simultaneously.

Strong problem-solving skills and a calm, professional demeanor in challenging situations.

Flexibility to adapt to a fast-paced environment and changing priorities.

Availability for night shifts

Job Type: Full-time

Education: Intermediate (Required)

Experience: Minimum 1 year in Xfinity (Required)

Location: Lahore (Required)

If you’re passionate about delivering outstanding customer service and meet the qualifications, we’d love to have you on our team!