Customer Success Ops Lead - Adoption & Growth

Accenture; Hyderabad City Taluka; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A global professional services company is seeking an Associate Manager to lead digital inside sales efforts. This role involves driving product adoption, managing customer relationships, and ensuring client satisfaction. The ideal candidate has 10-14 years of experience in sales and possesses excellent technical aptitude and communication skills. This position is based in Hyderabad City Taluka, Pakistan.

Qualifications

• 10 to 14 years of experience in inside sales or related fields.
• Detail-oriented with a customer-focused approach.
• Ability to communicate technical information to non-technical audiences.

Responsibilities

• Drive product adoption and cultivate customer relationships.
• Assist with renewals, account management, and customer success planning.
• Report and analyze revenue impact tied to client success.

Skills

Excellent technical aptitude

Excellent communication skills

Ability to manage multiple customer projects

Proficiency in Microsoft Excel

Strong interpersonal skills

Education

Any Graduation

Tools

CRM systems

Ticket Management systems

Job description

A global professional services company is seeking an Associate Manager to lead digital inside sales efforts. This role involves driving product adoption, managing customer relationships, and ensuring client satisfaction. The ideal candidate has 10-14 years of experience in sales and possesses excellent technical aptitude and communication skills. This position is based in Hyderabad City Taluka, Pakistan.