Customer Service Representative (CSR)

MB Technologies; Islamabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A technology solutions provider in Islamabad is seeking motivated Customer Service Representatives to deliver exceptional service. Responsibilities include addressing inquiries and resolving concerns efficiently. Ideal candidates should have strong English communication skills and basic computer skills. Fresh graduates are welcome to apply. The role offers various benefits, including bonuses and leave provisions.

Benefits

Communication

Gratuity

Incentive Bonus

Leaves

Sports and Entertainment

Qualifications

• Strong English communication skills (spoken).
• Good listening and problem-solving abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for clients and customers.
• Deliver exceptional service and address inquiries.
• Resolve concerns efficiently and contribute to a superior customer experience.

Skills

Strong English communication skills

Good listening and problem-solving abilities

Basic computer skills

Education

Intermediate / Graduate

Job description

Job Description

We are seeking motivated and customer-oriented Customer Service Representatives (CSRs) to join our dynamic MB Technologies team. In this role, you will serve as the primary point of contact for clients and customers, delivering exceptional service, addressing inquiries, resolving concerns efficiently, and contributing to a superior customer experience.

Job Specification

• Minimum Education: Intermediate / Graduate (Fresh graduates are welcome)
• Strong English communication skills (spoken)
• Good listening and problem-solving abilities
• Basic computer skills and ability to use call center software
• Ability to work in a fast-paced environment and meet target

Job Rewards and Benefits

• Communication
• Gratuity
• Incentive Bonus
• Leaves
• Sports and Entertainment