Customer Service Representative

Amigos 2.0; Islamabad Capital Territory; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A sales organization in Islamabad is seeking a Telesales Representative to generate sales and maintain customer relationships. The ideal candidate will have proven experience in telesales or customer service and possess excellent communication and negotiation skills. Knowledge of CRM software is essential along with the ability to handle objections effectively. This role offers a great opportunity for ambitious sales professionals.

Qualifications

• Proven experience as telesales representative or other sales/customer service role.
• Good knowledge of relevant computer programs and telephone systems.
• Outstanding negotiation skills with the ability to resolve issues.

Responsibilities

• Close sales deals over the phone.
• Maintain good customer relationships.
• Present products or services over the phone.

Skills

Excellent communication skills

Customer service experience

Negotiation skills

Comfort with rejection

Tools

CRM software

Telephone systems

Job description

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Job Specification

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Information Services - Rawalpindi, Pakistan