Customer Service Representative

Xenix Tech; Faisalabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A dynamic tech company in Faisalabad is seeking energetic Customer Service Representatives. You will serve as the first point of contact for clients, providing exceptional service and resolving inquiries efficiently. Excellent communication skills and a commitment to customer satisfaction are essential. This role may also involve processing orders and managing customer accounts.

Qualifications

• Commitment to customer satisfaction and service excellence.
• Previous customer service experience is a plus.

Responsibilities

• Answering incoming calls and responding to customer inquiries
• Providing information about our services and products
• Resolving customer complaints and issues
• Building strong relationships with customers
• Processing orders and managing customer accounts

Skills

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks

Strong problem-solving skills

Proficiency in Microsoft Office

Education

Bachelor's degree in Business Administration or related field

Job description

Overview

Bachelor's degree in Business Administration or related field. Commitment to customer satisfaction and service excellence.

Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and resolving inquiries in a timely and efficient manner.

Responsibilities

• Answering incoming calls and responding to customer inquiries
• Providing information about our services and products
• Resolving customer complaints and issues
• Building strong relationships with customers
• Processing orders and managing customer accounts

Job Specification

Required Skills:

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Strong problem-solving skills
• Proficiency in Microsoft Office
• Previous customer service experience is a plus