Customer Service Officer

Zameen.com; Lahore; Presencial; PKR 350 000 - 550 000; Tempo integral

Resumo da oferta

Zameen.com is seeking a Customer Service Officer Sales to drive property unit sales, visit clients, understand requirements, and provide demonstrations. You will be the face of the company, ensuring a smooth, positive experience for every customer and guiding deals to closure.

Ideal candidates have 1–2 years in sales or fresh graduates with a passion for sales, a strong service mindset, and alignment with our values.

Qualificações

• Education to degree level or equivalent practical experience.
• Passionate about sales and customer service with commitment to excellence and core values.
• 1–2 years of sales experience; fresh graduates encouraged to apply.

Responsabilidades

• Understand clients' requirements and tailor property solutions.
• Brief clients about units and conduct demonstrations and site visits.
• Ensure timely closure of deals and follow up on evolving requirements.
• Maintain strong relationships with clients to ensure a positive experience.

Conhecimentos

Sales

Customer service

Communication

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

Zameen.com is looking to hire a passionate candidate for its ‘Customer Service Officer Sales’ post.

About Us

Zameen.com is Pakistan’s Largest Online Real Estate Portal Connecting Buyers with Sellers within & outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.

Job Description

As an Customer Service Officer Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.

Duties and Responsibilities

• Understanding clients requirements
• Ensure that clients are thoroughly briefed about relevant property units.
• Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
• Follow up with clients to understand evolving change in requirements.
• Maintain good relationship with the clients.

Requirements

• Education to degree level or equivalent practical experience.
• Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
• 1-2 year of experience in sales (Fresh Graduates are also encouraged to apply)
• An opportunity to become part of a highly professional and dynamic team working on the best practices.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
• Local and international exposure with our partner ventures.