Customer Service Agent

Amigos 2.0; Islamabad Capital Territory; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading insurance firm in Islamabad seeks a motivated Customer Service Agent to excel in insurance sales via cold calling. Responsibilities include engaging potential customers, understanding their needs, and converting leads into satisfied clients. Exceptional communication and resilience are essential. This position also offers competitive compensation with significant bonuses and opportunities for career growth.

Benefits

Upto 35,000 Basic Pay

Bonuses up to 100,000 PKR

Banking Facilities

Punctuality and Attendance Bonuses

Pleasant Working Environment

Only 8-Hour Shift

Career Growth Opportunities

Qualifications

• Proven experience in cold calling or telemarketing.
• Strong interpersonal skills and ability to build rapport.
• Results-oriented mindset with a track record of meeting sales targets.

Responsibilities

• Reach out to potential customers and build rapport.
• Understand customer needs and persuade them to purchase insurance.
• Handle objections and convert leads into clients.

Skills

Cold calling

Excellent verbal communication

Interpersonal skills

Resilience

Familiarity with CRM software

Job description

are seeking a motivated and persuasive Customer Service Agent to join our dynamic team, specializing in insurance sales through cold calling. In this role, you will be responsible for reaching out to potential customers, building rapport, understanding their needs, and persuading them to purchase insurance products. Your exceptional communication skills, resilience, and ability to handle objections will be vital in successfully converting leads into satisfied clients.

• Upto 35,000 Basic Pay
• Bonuses can reach upto 100,000 pkr
• Banking Facilities
• Punctuality and Attendance bonuses
• Pleasent Working Envoirment
• Only 8-Hour Shift
• Chance to grow your career at Amigos

Job Specification

• Proven experience in cold calling, telemarketing, or sales roles, preferably in the insurance or financial services industry.
• Excellent verbal communication skills, with the ability to convey complex information clearly and persuasively.
• Strong interpersonal skills and the ability to build rapport with diverse customers.
• Resilience and ability to handle rejection and objections positively.
• Proficient computer skills and familiarity with customer relationship management (CRM) software.
• Results-oriented mindset with a track record of meeting or exceeding sales targets.
• Knowledge of insurance products, policies, and regulations is advantageous.

Location: Information Services - Rawalpindi, Pakistan