Customer Sales Advisor (Luxury Travel Concierge)

Global Workstation; Rawalpindi Cantonment; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading service provider is seeking Customer Sales Advisors in Rawalpindi Cantonment. This role requires fluency in English and a minimum of 2 years in sales, ideally within hospitality or luxury sectors. You will engage with high-profile clients, recommend tailored service packages, and strive to meet revenue targets. A strong customer-first mindset is crucial for building trust and managing objections effectively. Competitive compensation is offered.

Qualifications

• Minimum 2 years of experience in a sales/advisory role, preferably in hospitality or luxury retail.
• Skilled in building trust quickly and managing objections professionally.
• Confident and emotionally intelligent with a strong customer-first mindset.

Responsibilities

• Serve as the first point of contact for high-profile international clients.
• Recommend the best-fit service package or membership tier based on customer needs.
• Achieve or exceed monthly revenue targets through upselling and cross-selling.

Skills

Fluency in English (spoken and written)

Customer service skills

Objection handling

Sales skills

Job description

Overview

We’re seeking confident, articulate, and well-presented Customer Sales Advisors who can effectively consult and convert inbound inquiries into confirmed concierge bookings. You’ll act as a brand ambassador—listening to our clients’ needs, building trust, offering tailored solutions, and ensuring an exceptional customer journey.

• Serve as the first point of contact for high-profile international clients (via phone/WhatsApp/email).
• Actively listen and assess the customer’s requirements to recommend the best-fit service package or membership tier.
• Deliver detailed service presentations, answer objections, and nurture relationships.
• Work collaboratively with the order and operations team to ensure seamless handover post-sale.
• Log all client interactions into the CRM system in real time.
• Achieve or exceed monthly revenue targets through upselling and cross-selling.
• Continuously update product knowledge and understand market trends in luxury travel and hospitality.

Please Email your Resume and a 30-60 second Loom video outlining your suitability to the role to info at globalworkstation dot co dot uk

Job Specification

Ideal Candidate Profile

• Fluent in English (spoken and written)—British or American accent is a plus
• Minimum 2 years of experience in a sales/advisory role—preferably within a hospitality, airline, or luxury retail environment
• Confident, courteous, and emotionally intelligent with a strong customer-first mindset
• Skilled in building trust quickly, managing objections, and closing deals professionally
• Capable of managing high-pressure conversations with professionalism and grace

Please Email your Resume and a 30-60 second Loom video outlining your suitability to the role to info at globalworkstation dot co dot uk