Customer Care Representative

Vantage Developers; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading real estate firm in Lahore, Vantage Developers is looking for a Customer Care Representative to join its team. The role focuses on enhancing client satisfaction through excellent service, addressing inquiries, and resolving complaints effectively. Ideal candidates are fresh graduates with strong communication and problem-solving skills, eager to learn in a dynamic environment.

Qualifications

• Fresh graduates are encouraged to apply.
• Strong problem-solving abilities needed.
• Positive attitude and eagerness to learn.

Responsibilities

• Assist clients with inquiries and provide information about services.
• Resolve customer complaints and issues in a timely manner.
• Maintain a detailed record of customer interactions.

Skills

Communication

Interpersonal Skills

Problem Solving

Customer-Centric Approach

Education

Bachelor's degree in Business Administration, Finance, or related field

Tools

MS Office

Job description

Bachelor’s degree in Business Administration, Finance, or related field

VANTAGE DEVELOPERS is a prominent sole proprietorship in the real estate sector, based in Lahore. We focus on excellence in residential and commercial property development. We invite fresh graduates to apply for the Customer Care Representative position to join our dedicated team and help us enhance client satisfaction.

Responsibilities:
- Assist clients with inquiries and provide information about our services.
- Resolve customer complaints and issues in a timely manner.
- Maintain a detailed record of customer interactions and feedback.
- Collaborate with internal teams to ensure client needs are met.
- Contribute to improving customer support processes and customer interaction quality.

- Other task assigned by management.

Job Specification

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric approach.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in MS Office and basic computer skills.
- A positive attitude and eagerness to learn and grow in the accounting industry.