CRM Solution Architect

Systems Limited; Lahore; On-site; PKR 1,800,000 - 4,200,000; Full time

Job summary

Systems Limited is seeking a senior Dynamics 365 CRM/CE Architect to lead architecture across CRM workloads from discovery to deployment. You will design scalable solutions leveraging Power Platform, Dataverse, and enterprise integrations, while ensuring security and governance.

The role requires architect-level expertise, data migration leadership, and mentorship for consultants and developers, with strong stakeholder communication and alignment to Microsoft best practices.

Qualifications

• 8+ years of experience in Dynamics 365 CRM/CE technical consulting, development, and solution architecture.
• Strong experience with Dynamics 365 Sales, Customer Service, Field Service, and Power Platform.
• Strong knowledge of Power Apps, Power Automate, Dataverse, Model-Driven Apps, and Canvas Apps.
• Strong understanding of Dynamics 365 Security, enterprise integration, data architecture, and migration.
• Experience with ALM, Azure DevOps, CI/CD, solution management, and deployment.
• Good understanding of SSRS, Power BI, performance, scalability, and security.
• Strong architecture governance, technical leadership, problem-solving, and stakeholder communication skills.

Responsibilities

• Lead Dynamics 365 CRM/CE solution architecture from discovery through deployment and support.
• Design solutions across Sales, Customer Service, Field Service, and other CRM workloads.
• Define architecture for Dynamics 365, Power Platform, Dataverse, integrations, data, security, and ALM.
• Design and govern customizations, Plugins, Custom APIs, Workflows, Web API, and enterprise integrations.
• Define Power Apps, Power Automate, Dataverse, and Dynamics 365 Security architecture.
• Lead data architecture and migration, including mapping, transformation, cleansing, and harmonization.
• Define Azure DevOps, CI/CD, environment, solution management, and deployment strategies.
• Ensure solutions meet scalability, performance, security, availability, and maintainability standards.
• Review technical designs and establish architecture standards, reusable patterns, and governance.
• Lead technical workshops, make architectural decisions, and manage technical risks and dependencies.
• Provide technical leadership and mentorship to Technical Consultants and Developers.
• Support technical estimations, proposals, documentation, and client presentations.
• Ensure alignment with Microsoft-recommended Dynamics 365 and Power Platform practices.

Skills

D365 CRM/CE architecture

Power Platform

Dataverse

Model-Driven Apps

Canvas Apps

Azure DevOps

CI/CD

Security architecture

Solution governance

Tools

ALM

Azure DevOps

CI/CD

SSRS/Power BI

Job description

• Lead Dynamics 365 CRM/CE solution architecture from discovery through deployment and support.
• Design solutions across Sales, Customer Service, Field Service, and other CRM workloads.
• Define architecture for Dynamics 365, Power Platform, Dataverse, integrations, data, security, and ALM.
• Design and govern customizations, Plugins, Custom APIs, Workflows, Web API, and enterprise integrations.
• Define Power Apps, Power Automate, Dataverse, and Dynamics 365 Security architecture.
• Lead data architecture and migration, including mapping, transformation, cleansing, and harmonization.
• Define Azure DevOps, CI/CD, environment, solution management, and deployment strategies.
• Ensure solutions meet scalability, performance, security, availability, and maintainability standards.
• Review technical designs and establish architecture standards, reusable patterns, and governance.
• Lead technical workshops, make architectural decisions, and manage technical risks and dependencies.
• Provide technical leadership and mentorship to Technical Consultants and Developers.
• Support technical estimations, proposals, documentation, and client presentations.
• Ensure alignment with Microsoft-recommended Dynamics 365 and Power Platform practices.

Requirements

• 8+ years of experience in Dynamics 365 CRM/CE technical consulting, development, and solution architecture.
• Strong experience with Dynamics 365 Sales, Customer Service, Field Service, and Power Platform.
• Strong knowledge of Power Apps, Power Automate, Dataverse, Model-Driven Apps, and Canvas Apps.
• Strong understanding of Dynamics 365 Security, enterprise integration, data architecture, and migration.
• Experience with ALM, Azure DevOps, CI/CD, solution management, and deployment.
• Good understanding of SSRS, Power BI, performance, scalability, and security.
• Strong architecture governance, technical leadership, problem-solving, and stakeholder communication skills.
• Microsoft Dynamics 365 / Power Platform Architect-level certification is an advantage.