Computer Support Specialist (Part-Time)

Workato; Karachi Division; On-site; PKR 3,677,000 - 4,974,000; Part time

Benefits offered by this job

Accommodation provided

Job summary

Workato is seeking a part-time Computer Support Specialist in Karachi, Pakistan. The role involves providing technical support, diagnosing issues, and configuring systems for clients. The candidate should be adept at troubleshooting across Windows, MacOS and Linux, and possess strong customer service skills.

The position offers a salary of 1400$ per month with accommodation provided. Diversity and equal opportunity are valued by the employer.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Knowledge of Windows, MacOS and Linux operating systems.
• Familiarity with network setup and troubleshooting.
• Excellent customer service and ability to explain technical information clearly.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time effectively.
• Must be able to lift up to 50 pounds.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose hardware and software issues and provide timely solutions.
• Install and configure new computer systems according to client needs.
• Maintain and upgrade existing computer systems as needed.
• Set up and maintain network connections for clients.
• Train users on how to properly use computer systems and software.
• Keep track of inventory for hardware and software.
• Escalate complex issues to senior technicians or vendors when necessary.

Skills

Technical support

Operating systems

Network troubleshooting

Customer service

Problem solving

Independence / time management

Education

High school diploma

Bachelor's degree preferred

2+ years experience

Certifications (A+/Network+/MCSE)

Job description

Computer Support Specialists vacancy in Karachi Pakistan

Computer Support Specialist (Part-Time)

Location: Karachi, Pakistan

We are seeking an experienced and knowledgeable Computer Support Specialist to join our team on a part-time basis in Karachi. As a Computer Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to our clients. This includes diagnosing hardware and software issues, installing and configuring new systems, and maintaining existing systems.

Key Responsibilities

• Provide technical support to clients via phone, email, or in person
• Diagnose hardware and software issues and provide timely solutions
• Install and configure new computer systems according to client needs
• Maintain and upgrade existing computer systems as needed
• Set up and maintain network connections for clients
• Train users on how to properly use computer systems and software
• Keep track of inventory for hardware and software
• Escalate complex issues to senior technicians or vendors when necessary

Requirements

• Proven experience as a Computer Support Specialist or similar role
• Knowledge of various operating systems (Windows, MacOS, Linux)
• Familiarity with network setup and troubleshooting
• Ability to diagnose hardware and software issues effectively
• Excellent customer service skills with the ability to communicate technical information in simple terms
• Strong problem-solving skills with attention to detail
• Ability to work independently and manage time effectively
• Must be able to lift up to 50 pounds

Education & Experience Requirements

• High school diploma or equivalent required; Bachelor's degree in Computer Science or related field preferred
• Minimum of 2 years experience in technical support or related field
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are a plus

Salary & Benefits

This is a part-time position with a salary of 1400$ per month. In addition, accommodation will be provided for the selected candidate.

We value diversity and are an equal opportunity employer.