Community/Social Media Marketing Manager

24Hours.pk; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading E-Commerce firm in Karachi is seeking a Community/Social Media Marketing Manager. This role involves creating and managing social media content, planning events, and handling public and customer relations. The ideal candidate should possess a Bachelor's or Master's degree and have 2 to 3 years of relevant experience in a similar role. Competitive remuneration package offered.

Qualifications

• 2 to 3 years of experience in a similar role preferably in E-Commerce industry.

Responsibilities

• Create and manage content for social media channels.
• Plan and attend company events and community meetups.
• Manage media requests and build relationships with journalists.
• Handle customer support and manage online feedback forums.

Skills

Content creation

Social media marketing

Event planning

Public relations

Customer relations

Education

Bachelor's or Master's Degree

Job description

Community/Social Media Marketing Manager

We are hiring Community Manager/Social Media Marketing Manager for Karachi office. The main job roles and duties of the position are listed below:

Content creation – writing communications materials, especially material for social media channels

Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

Events and event planning – attending company events within or outside the company and planning meetups for community

Public relations : managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns

Customer relations : responsible for customer support – answering questions however they come in (messages, e-mail, Twitter) and managing any online feedback forums such as Get Satisfaction pages

Job Specification

Bachelor's or Masters Degree from any reputed/HEC recognized university

2 to 3 years of experience in a similar role preferably in E-Commerce industry

Information Technology and Services - Karachi, Pakistan