Channel Operations & Automation Expert - Data Analytics

PMCL-JAZZ; Pakistan; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading digital financial services provider in Pakistan is seeking an Expert Channel Operations & Automation to optimize and manage operational processes. This role requires strong analytical skills, a relevant degree, and proficiency in data analytics tools. Candidates should have experience resolving operational challenges and managing reporting for agents and merchants, contributing to transformational successes in a digital economy.

Qualifications

• Bachelor’s degree in a relevant field.
• 3–4 years of relevant experience in data analytics and operations.
• Strong analytical and problem-solving skills.

Responsibilities

• Coordinate with the bank on operations and issue resolution.
• Maintain and monitor agent/merchant accounts.
• Prepare and maintain periodic reports on operations.

Skills

Data analytics

Problem-solving

Communication skills

Attention to detail

MS Excel proficiency

Education

Bachelor’s degree in Business, Economics, Computer Science, Data Analytics, Statistics, or related field

Tools

SQL

Power BI

Tableau

QlikView

Job description

A leading digital financial services provider in Pakistan is seeking an Expert Channel Operations & Automation to optimize and manage operational processes. This role requires strong analytical skills, a relevant degree, and proficiency in data analytics tools. Candidates should have experience resolving operational challenges and managing reporting for agents and merchants, contributing to transformational successes in a digital economy.