Center Leader - Customer Service & Sales

IWG plc; Karachi Division; Presencial; PKR 1.200.000 - 2.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Induction training

Ongoing learning and development

Promotion prospects

Quarterly commission incentives

Flexible benefits for wellbeing

Descripción de la vacante

IWG plc is seeking a Customer Services & Sales Manager for a key centre. You will drive sales targets, manage all on-site operations, and lead a small team with autonomy and accountability. Tours for prospective customers and upselling to existing clients will be routine parts of the role.

You will focus on delivering exceptional customer experiences to convert visitors into brand ambassadors and sustain strong centre performance.

Formación

• Experience delivering against sales targets while leading a small team.
• Proven ability to build a sales pipeline and close deals.
• Strong mindset: passion, drive, ownership and resilience.

Responsabilidades

• Manage all on-site centre operations and performance.
• Rising to challenges and solving problems as they arise.
• Generate sales by winning new business and upselling to existing customers.
• Give tours to prospective customers.
• Ensure customers have world-class service and become brand ambassadors.

Conocimientos

Sales

Team leadership

Customer service

Sales pipeline

Problem solving

Communication

Descripción del empleo

IWG plc is seeking a Customer Services & Sales Manager for a key centre. You will drive sales targets, manage all on-site operations, and lead a small team with autonomy and accountability. Tours for prospective customers and upselling to existing clients will be routine parts of the role.

You will focus on delivering exceptional customer experiences to convert visitors into brand ambassadors and sustain strong centre performance.