Calling Agent

AHU Communications; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

AHU Communications, a leading USA-based outbound call center in Lahore, is looking for a dedicated Night Calling Agent. The role involves making outbound calls, resolving customer inquiries, and maintaining records to achieve sales targets. Candidates should possess excellent communication skills and be flexible for night shifts.

Qualifications

• At least 1 year of experience as a Night Calling Agent or similar role.
• Flexibility to work night shifts.
• Ability to work independently and in a team.

Responsibilities

• Make outbound calls to potential customers and provide information about products.
• Handle customer inquiries and resolve issues efficiently.
• Achieve targeted sales goals.

Skills

Communication

Problem-solving

Customer-oriented

Education

Minimum intermediate level education

Tools

Call center software

CRM systems

Job description

Minimum intermediate level education, preferably with a background in communication or customer service

AHU Communications, a leading USA-based outbound call center located in Lahore, specializes in providing exceptional consumer services. We are currently seeking a dedicated Night Calling Agent with at least 1 year of experience to join our dynamic team.

Responsibilities:
- Make outbound calls to potential customers and provide information about products and services.
- Handle customer inquiries and resolve issues efficiently.
- Maintain detailed records of calls and customer interactions.
- Achieve targeted sales goals and contribute to team success.
- Provide exceptional customer service and foster positive relationships with clients.

Job Specification

- Excellent verbal communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and a customer-oriented mindset.
- Proficiency in using call center software and CRM systems.
- Flexibility to work night shifts.