Call Center Sales Representative - Flowtel Networks

taraki-search; Lahore; Hybrid; PKR 240,000 - 360,000; Full time

Job summary

Flowtel Networks in Lahore is seeking a Call Center Sales Representative to connect with potential customers, promote products, and drive sales. You will handle inbound and outbound calls, follow up on leads, and maintain CRM records to help meet targets.

The role emphasizes strong communication, problem-solving, and a customer-centric mindset, with hybrid work options available to balance office and remote duties.

Qualifications

• High school diploma or equivalent.
• Prior sales or customer service experience preferred but not mandatory.
• Comfortable working in a fast-paced environment.
• Fluency in English; additional language skills are a plus.
• Hybrid work setting: office + remote.

Responsibilities

• Handle inbound and outbound calls to potential customers.
• Promote and sell products/services to customers.
• Follow up on leads from marketing campaigns.
• Record customer interactions and information in the CRM.
• Meet or exceed sales targets and contribute to team goals.
• Provide exceptional customer service and resolve issues.

Skills

Verbal communication

Active listening

Persuasion

CRM proficiency

Customer service

Team collaboration

Education

High school diploma

Tools

CRM software

Job description

Our client Flowtel Networks is looking for Call Center Sales Representative in Lahore.

Job Summary:

We are seeking a motivated and customer-focused Call Center Sales Representative to join our team. This role involves acting as the primary point of contact between our company and potential customers, effectively utilizing sales skills to promote and sell our products or services. As a Call Center Sales Representative, you will handle inbound and outbound calls, build customer relationships, and achieve sales targets.

Responsibilities:

• Conduct outbound calls to potential clients and manage inbound calls from interested parties.
• Clearly and effectively communicate the benefits of our products/services to prospective customers.
• Follow up on leads generated from marketing campaigns.
• Accurately record customer information and sales interactions in the CRM system.
• Meet or exceed sales targets and contribute to the overall team goals.
• Handle customer inquiries, resolve issues, and provide exceptional customer service.
• Proactively identify customer needs and provide tailored solutions.
• Collaborate with team members to improve sales techniques and learn about product offerings.
• Stay informed about industry trends and competitor activities.

Requirements:

• Strong verbal communication and active listening skills.
• Ability to influence and persuade potential customers.
• Excellent problem-solving skills and attention to detail.
• Basic computer proficiency and familiarity with CRM software.
• Customer-oriented mindset with a focus on delivering great experiences.
• Ability to work both independently and as part of a sales team.
• High level of motivation and determination to achieve sales targets.

Qualifications:

• High school diploma or equivalent required.
• Prior sales or customer service experience is preferred but not mandatory.
• Comfortable working in a fast-paced and dynamic environment.
• Fluency in English; additional language skills are a plus.
• Flexible to work in a hybrid setting, accommodating both office and remote work.

Join us in a vibrant working environment that rewards dedication and initiative. We look forward to welcoming an enthusiastic team member who is driven by success and customer satisfaction.