Billing Specialist

Prime System Solutions; Pakistan; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading financial service provider in Pakistan is seeking a Billing Specialist to manage client invoices and ensure timely billing. The ideal candidate will possess strong numerical skills and proficiency in billing software. Responsibilities include reviewing contracts, creating invoices, resolving billing discrepancies, and maintaining accurate records. Strong communication and organizational skills are essential for this role.

Qualifications

• Strong numerical skills for performing calculations and managing financial data.
• Ability to analyze complex contractual terms, ensuring accurate billing.
• Proficiency in using software for generating invoices and tracking payments.

Responsibilities

• Review contractual agreements and create invoices for clients.
• Ensure accuracy and compliance of invoices with accounting standards.
• Manage billing schedules and resolve discrepancies with customers.

Skills

Strong numerical skills

Proficiency in basic math

Analysis of contractual terms

Proficiency in billing software

Effective communication skills

Strong organizational skills

Problem-solving abilities

Knowledge of contract terminology

Strong customer-service skills

Tools

Billing software

Accounting software

Job description

The Billing Specialist is responsible for accurately preparing and processing invoices for clients based on contractual agreements. This role ensures timely billing, resolves discrepancies, maintains records, and supports internal & external clients.

Responsibilities

• Review contractual agreements to understand billing terms, payment schedules and invoicing requirements.
• Create and send invoices to customers in compliance with billing terms.
• Ensure invoices are accurate, timely, and comply with accounting standards.
• Ascertain ancillary charges outside the scope of the signed contract (e.g., T&M work, hardware/software resale).
• Manage billing schedules and ensure invoices are sent on time and payments received per payment schedules.
• Resolve billing discrepancies or disputes with customers, working with internal teams and stakeholders to ensure timely payments.
• Maintain accurate billing records, including invoices, payments received and changes to billing terms or schedules.
• Assist in financial reporting activities, including preparing reports and analyses related to contractual billing and revenue recognition.
• Maintain accurate and real‑time timesheets.
• Receive mentoring and feedback from peers and others.
• Escalate complex issues to a more senior resource or appropriate teams.
• Maintain documentation, processes and standards through change‑management processes.
• Maintain in‑depth knowledge of products and services offered.

Qualifications

• Strong numerical skills for performing calculations, reconciling accounts, and managing financial data.
• Proficiency in basic math and familiarity with accounting principles.
• Ability to analyze and interpret complex contractual terms and conditions, ensuring billing reflects agreed terms.
• Proficiency in using billing software and systems to generate invoices, track payments and manage customer accounts.
• Familiarity with popular accounting software and billing platforms.
• Effective communication skills when interacting with clients, internal teams and stakeholders.
• Strong organizational skills and ability to prioritize tasks to meet deadlines.
• Problem‑solving abilities, using critical thinking to identify root causes, propose solutions and prevent future issues.
• Knowledge of contract terminology, billing terms and pricing structures.
• Strong customer‑service skills, including empathy, professionalism and effective communication to deliver positive client experiences.