Benefits Specialist

Gomotive; Lahore; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

Motive in Lahore is seeking a Benefits Associate to help stand up a world‑class total rewards function. You’ll partner with PK HR, operations and finance to manage benefits programs, enrollments and inquiries, while ensuring policy compliance.

This role requires 2+ years in benefits or HR operations, strong service orientation, and familiarity with Workday. You’ll work 5:00 PM to 02:00 AM PKT and commute to the office at least twice weekly.

Qualifications

• Minimum 2 years experience in a benefits-related or HR Operations role.
• Strong customer service to assist our employees and ability to respond to all communications effectively and in a timely manner.
• Strong analytical and problem solving skills.
• Strong working knowledge of HR systems (Workday).
• Willing to try new and creative approaches and stay updated on the latest solutions.

Responsibilities

• Serve as the company’s primary contact for day-to-day benefits management with employees and benefit vendors.
• Coordinate Provident Fund enrollments and inquiries.
• Manage all aspects of the employee lifecycle related to benefits (new hire orientations, offboarding and general inquiries).
• Maintain an in-depth understanding of all benefit programs and eligibility requirements.
• Ensure solid backend benefits management hygiene (plan and employee records management, and timely compliance reporting).
• Update Payroll/HRIS for employee Provident Fund deductions.

Skills

Customer service

Analytical thinking

Problem solving

Communication

Tools

Workday

Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We are looking for a Benefits Associate to join our Total Rewards team to help us stand‑up a world‑class benefits function to attract, reward and retain top talent. You’ll play a pivotal role in the continued evolution of our total rewards philosophy and strategy. You'll serve as a key player of the PK HR team and interact regularly with our HR business partners, HR operations, and finance teams. We'll need you to have a mix of working in entrepreneurial and hyper growth settings. If you thrive in a fast‑paced, constantly changing environment with a knack for getting things done – then this opportunity is perfect for you.

This role will be located in Lahore, and will have a requirement to commute to the office at least 2x per week.

What You’ll Do:

• Serve as the company’s primary contact for day-to-day benefits management with employees and benefit vendors
• Coordinate Provident Fund enrollments and inquiries
• Manage all aspects of the employee lifecycle related to benefits (new hire orientations, offboarding and general inquiries)
• Maintain an in-depth understanding of all benefit programs and eligibility requirements
• Ensure solid backend benefits management hygiene (plan and employee records management, as well as ensuring we meet timely compliance reporting requirements)
• Update Payroll/HRIS for employee Provident Fund deductions

What We're Looking For:

• Minimum 2 years experience in a benefits-related or HR Operations role
• Strong customer service to assist our employees and ability to respond to all communications effective and in a timely manner
• Strong analytical and problem solving skills
• Strong working knowledge of HR systems (preferably Workday)
• Hungry to try new and creative approaches. We don’t want traditional solutions, unless they happen to be the best ones. You know all the latest solutions and have a POV of their value
• Ability to work from 5:00 PM to 02:00 AM (PK Time Zone)

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.