Associate - Client Services

Savvital; Islamabad; On-site; PKR 391,000 - 725,000; Full time

Benefits offered by this job

Internet allowance

Electricity allowance

Wellbeing program

Medical insurance

Performance-based bonus

Annual bonus

Company-wide bonuses

Job summary

Savvital is seeking an Associate - Client Services to provide administrative and operational support to clients in a virtual setting. You will manage calendars, coordinate communications between clients and internal teams, and help schedule and prepare for meetings.

This entry-level role offers exposure to client services in a dynamic, international environment and opportunities to develop professional skills.

Qualifications

• Bachelor's degree preferred in related fields.
• Strong communication and interpersonal abilities.
• Entry-level or minimal client-facing experience.
• Detail oriented with ability to multitask.

Responsibilities

• Administrative support including calendar management and appointment scheduling.
• Serve as liaison between clients and internal teams via email.
• Coordinate virtual meetings, send invitations, and prepare materials.
• Prioritize tasks and manage time to meet deadlines.
• Conduct research on diverse topics to inform decisions.
• Build and maintain positive client relationships.
• Analyze customer complaints and propose effective solutions.
• Prepare price quotes aligned with offerings.

Skills

Interpersonal skills

Communication skills

Education

Bachelor's degree (4-year preferred)

Job description

About The Company

Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday. Our Mission is to provide an affordable solution to growing companies through strategic task delegation. We envision creating an eco-system that resonates with the human touch every business needs.

About The Company

Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday. Our Mission is to provide an affordable solution to growing companies through strategic task delegation. We envision creating an eco-system that resonates with the human touch every business needs.

About The Role

As an Associate - Client Services at Savvital, you will play a key role in providing administrative and operational support to our clients. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for delivering exceptional client services in a virtual environment.

What You’ll Be Doing

• Administrative Support - Perform general administrative tasks such as managing calendars and scheduling appointments.
• Communication Management - Act as a liaison between clients and internal teams, handling email correspondence, and ensuring timely and accurate communication.
• Meeting Coordination - Assist in coordinating virtual meetings, including scheduling, sending invitations, and preparing necessary materials.
• Task Prioritization - Prioritize tasks and manage time effectively to meet client deadlines and expectations.
• Research and Analysis - Conduct research on diverse topics as assigned, providing relevant information to decision making.
• Client Relationship Management - Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
• Customer Complaint Analysis - Analyze customer complaints, identify underlying issues, and recommend effective solutions to enhance customer satisfaction.
• Price Quotes - Prepare and offer price quotes to clients’ customers, ensuring accuracy and alignment with product and service offerings.

What We’re Looking For

• Qualification: A 4-Year Bachelor's degree is preferable. Preferably in Accounting & Finance/ Business Studies/ Economics/ Public Relations.
• Strong interpersonal and communication skills.
• Entry-level or minimal experience in client-facing roles, with a passion for sales.
• Detail oriented with the ability to manage multiple tasks.
• Willingness to learn

Compensation & Benefit

• Base Salary: Market Competitive.
• Allowances: Internet, Electricity, Wellbeing. Medical Insurance for you.
• Performance-based bonuses.
• Annual Bonus and Increments.
• Company-wide success bonuses.