Assistant Manager Employee Relations

HBL Microfinance Bank LTD; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A prominent financial institution in Islamabad is seeking an experienced HR professional. The role involves conducting investigations, managing employee grievances, coordinating staff movements, and overseeing audit processes. Candidates must have a Bachelor’s degree in Human Resource Management and at least 5 years of relevant experience. Strong coordination and communication skills are essential.

Qualifications

• Minimum 5 years of relevant experience.
• Working knowledge of banking HR practices and prevailing employee-related laws.

Responsibilities

• Conduct investigations, document cases, and issue notices for disciplinary matters.
• Receive, log, and coordinate employee complaints and grievances.
• Liaise with the Legal Department on employee litigation cases.
• Coordinate staff movements, draft related documents, and communicate changes.
• Manage life and health insurance processes.
• Oversee the attendance management system.
• Manage and coordinate audit processes.
• Prepare Employee Relations reports and dashboards.

Skills

Strong coordination skills

Strong documentation skills

Strong communication skills

Attention to detail

Education

Bachelor’s degree in Human Resource Management or related field

Job description

Job Responsibilities

• Conduct investigations, document cases, and issue notices for disciplinary matters in line with the Bank’s policies and procedures.
• Receive, log, and coordinate employee complaints and grievances.
• Liaise with the Legal Department on employee litigation cases — compile documentation, follow up on court proceedings, and maintain updated records.
• Coordinate staff movements (transfers, promotions, etc.) — draft related documents, obtain necessary approvals, update HRIS, and communicate changes to concerned departments.
• Manage life and health insurance processes — handle enrolments, facilitate claims, and coordinate with the insurer.
• Oversee the attendance management system — verify monthly attendance records, ensure completeness, resolve discrepancies, and generate required reports.
• Manage and coordinate audit processes — respond to internal and external audit queries.
• Prepare Employee Relations (ER) reports and dashboards as directed by the supervisor.

Job Requirements

• Minimum 5 years of relevant experience.
• Bachelor’s degree in Human Resource Management or a related field.
• Working knowledge of banking HR practices and prevailing employee-related laws.
• Strong coordination, documentation, and communication skills, with a high level of attention to detail.