Application Support Engineer

Systems Limited; Lahore; On-site; Full time

Job summary

Systems Limited in Lahore is seeking an experienced Application Support Engineer to provide L2/L3 support for live systems. The ideal candidate should have 3-7 years of experience, particularly in the telecom sector, and be proficient in Node.js and PHP (Laravel).

The role involves troubleshooting, supporting APIs and microservices, and ensuring high system availability through 24/7 support shifts.

Qualifications

• 3–7 years’ experience in application support.
• Experience in the Telecom sector is essential.
• Willingness to work 24/7 rotational shifts.

Responsibilities

• Provide L2/L3 support and resolve production issues.
• Monitor systems, troubleshoot, and perform RCA.
• Support APIs, microservices, and AWS deployments.

Skills

Node.js

JavaScript

PHP (Laravel)

AWS

APIs

Microservices

Database knowledge

Job description

We’re hiring an Application Support Engineer with telecom experience and strong backend skills to support live systems and ensure high availability

Responsibilities

• Provide L2/L3 support and resolve production issues
• Monitor systems, troubleshoot, and perform RCA
• Support APIs, microservices, and AWS deployments

Requirements

• 3–7 years’ experience
• Experience in Telecom sector
• Willing to work 24/7 rotational shifts
• Telecom support experience
• Strong Node.js/JavaScript and PHP (Laravel)
• AWS and production support experience
• Knowledge of APIs, microservices, and databases