Application Associate, SNL Feeds

S&P Global; Islamabad; On-site; PKR 600,000 - 1,200,000; Full time

Benefits offered by this job

Health & Wellness

Flexible downtime

Continuous learning

Invest in your future

Job summary

S&P Global Market Intelligence is seeking an Application Associate to bridge the product and client, learning how clients use feeds, diagnosing issues, and turning learnings into product improvements. You’ll collaborate with Product and Data Operations to fix root causes and ensure sustainable solutions.

You will grow expertise in SNL Feeds, Snowflake, structured data, APIs, and feed delivery, while developing your consulting and technical skills in a fast-paced, high-tech environment.

Qualifications

• Bachelor’s degree in computer science, Artificial Intelligence, or a related field.
• Fresher or up to 6 months of experience in product support, application support, data operations, or a client-facing technical role.
• A plus: knowledge of SQL, APIs, or feed-based delivery systems.
• An advantage: understanding of financial data or capital markets.

Responsibilities

• Become a product expert on SNL Feeds: how they’re structured, delivered, and used by clients.
• Investigate data and product issues to find root causes, and drive permanent fixes rather than one-off workarounds.
• Spot patterns across client conversations, surveys, case reviews, and feedback, and turn them into clear product insights and improvement ideas.
• Partner with Product Managers and team leads to shape enhancements, prioritize fixes, and bring the client’s perspective into product decisions.
• Work with Data Operations to improve the accuracy, reliability, and usability of the data clients receive.
• Keep documentation, data sources, and workflows accurate and current as the product changes.
• Review product changes and releases from the client’s point of view, so clients get clear communication and a smooth transition.
• Grow your technical and consulting skills through coaching, mentoring, and hands-on work.

Skills

Analytical skills

Research

Problem solving

Communication

Ownership

Prioritization

Education

BSc in Computer Science / AI or related field

Tools

SQL

APIs

Salesforce

Job description

About the Role:

Grade Level (for internal use): 07 Help shape the data product that powers the world's largest financial institutions.

As an Application Associate, you'll sit at the point where the product meets the client. You'll learn how clients really use the feeds, find where the product falls short, and turn what you learn into improvements. You'll dig into data and product issues to find the root cause, then work with Product and Data Operations to fix the product so the issue stays fixed.

What you’ll do

• Become a product expert on SNL Feeds: how they’re structured, delivered, and used by clients
• Investigate data and product issues to find root causes, and drive permanent fixes rather than one-off workarounds
• Spot patterns across client conversations, surveys, case reviews, and feedback, and turn them into clear product insights and improvement ideas
• Partner with Product Managers and team leads to shape enhancements, prioritize fixes, and bring the client's perspective into product decisions
• Work with Data Operations to improve the accuracy, reliability, and usability of the data clients receive
• Keep documentation, data sources, and workflows accurate and current as the product changes
• Review product changes and releases from the client's point of view, so clients get clear communication and a smooth transition
• Grow your technical and consulting skills through coaching, mentoring, and hands-on work

What's in it for you

• A direct view into how a major data product is built, delivered, and improved
• A chance to turn real client feedback into real product changes
• Deep expertise in SNL Feeds, Snowflake, structured data, APIs, and feed delivery
• Growth in your technical, communication, and consultancy skills through coaching and mentoring
• A high-energy team that values innovation, ownership, and continuous learning
• A fast-moving, high-tech mindset backed by the stability of S&P Global

What we’re looking for

• Strong analytical, research, and problem-solving skills, with an eye for detail
• Curiosity about why things happen and how to make the product better
• Clear written and verbal communication, and the ability to explain technical concepts simply
• A strong sense of ownership, accountability, and continuous improvement
• The ability to juggle competing priorities in a fast-paced environment
• Flexibility to work varied schedules when needed
• A plus: experience with Salesforce or other case management tools

Qualifications

• Bachelor’s degree in computer science, Artificial Intelligence, or a related field
• Fresher or up to 6 months of experience in product support, application support, data operations, or a client-facing technical role.
• A plus: knowledge of SQL, APIs, or feed-based delivery systems
• An advantage: an understanding of financial data or capital markets

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What's In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and assign.

We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—needs to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, r