Airblue Walk In Interview – Pakistan 2026 Air Blue

Pintern; Karachi Division; On-site; PKR 279,000 - 435,000; Full time

Job summary

Airblue is inviting female graduates to a walk-in interview for Counselor - Terminal Customer Services at Jinnah International Airport, Karachi. You will be the face of Airblue at the airport, assisting passengers with check-in, ticketing queries, boarding processes, and general customer service needs.

This role requires presenting professionalism, coordinating with ground staff and authorities, and delivering smooth, hospitable service in a fast-paced terminal environment.

Qualifications

• Bachelor's degree and strong communication skills required.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Ability to multitask and work in a fast-paced airport environment.

Responsibilities

• Greet passengers at check-in and boarding counters and assist with inquiries.
• Handle passenger queries, complaints, and special requests professionally.
• Coordinate with ground operations and other departments to ensure smooth flight handling.
• Manage documentation and reporting tasks using MS Office.
• Represent Airblue's brand and customer service values at all times.

Skills

Verbal and written communication

MS Office proficiency

Multitasking

Education

Bachelor's degree (HEC-accredited)

Tools

MS Office

Job description

About the Opportunity

Airblue is inviting female graduates to a walk-in interview for the position of Counselor - Terminal Customer Services within the Terminal Operations department at Jinnah International Airport, Karachi. This is a customer-facing frontline role, ideal for confident, well-presented graduates looking to build a career in the aviation and travel services industry.

Job Description

As a Counselor - Terminal Customer Services, you will be the face of Airblue at the airport, assisting passengers with check-in, ticketing queries, boarding processes, and general customer service needs. You will be responsible for ensuring passengers have a smooth and pleasant experience while representing Airblue's standards of professionalism and hospitality. The role requires close coordination with ground staff, cabin crew, and airport authorities to manage day-to-day terminal operations efficiently.

Key Responsibilities

• Greet and assist passengers at check-in and boarding counters
• Handle passenger queries, complaints, and special requests professionally
• Coordinate with ground operations and other departments to ensure smooth flight handling
• Manage documentation and MS Office-based reporting tasks
• Maintain composure and efficiency during high-pressure, time-sensitive situations
• Represent Airblue's brand and customer service values at all times

Requirements

• Bachelor's degree from an HEC-accredited university
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Proficiency in MS Office (Word, Excel, Outlook)
• Female candidates only, presentable and confident
• Willingness to work in rotational/shift-based airport operations

Interview Details

• Date: 19 August 2026
• Time: 10:00 AM - 12:30 PM
• Venue: Airblue Flight Catering Cargo Complex, adjacent to AL Building, Jinnah International Airport, Karachi

Documents to Bring

• Updated CV
• Original CNIC
• Original graduation degree