AI Platform Operations Engineer

Datamatics Technologies; Lahore; Hybrid; PKR 1,800,000 - 3,200,000; Full time

Job summary

Datamatics Technologies seeks an experienced AI Platform Operations Engineer to manage and govern enterprise AI platforms on Microsoft Azure. You will onboard Generative AI workloads and ensure secure, scalable operation with proper guardrails and cost controls.

You will operate Azure AI Foundry/OpenAI services, APIM exposure, and observability tools, while coordinating with cross-functional teams to maintain reliability and governance across the platform.

Qualifications

• 3+ years hands-on Microsoft Azure administration/operations.
• Experience with Azure AI Foundry, Azure OpenAI and Azure AI Services.
• Experience with APIM and API exposure patterns.
• Knowledge of Generative AI, LLMs, RAG and Agentic AI concepts.
• Experience implementing AI guardrails, content filtering, and Responsible AI controls.
• Familiarity with AI observability, monitoring, logging and performance tracking.
• Experience with Azure Monitor, Application Insights, Log Analytics and cost management.
• Understanding of Azure security, RBAC, Managed Identities, Key Vault and networking.
• Strong incident/problem management and stakeholder coordination.

Responsibilities

• Operate Azure AI platform services (Foundry/OpenAI) and related platform services.
• Onboard Nexus GenAI and agentic workloads using landing zones and governance gates.
• Manage AI gateway/APIM exposure, API connectivity, and production readiness checks.
• Assist use-case teams with environment readiness, identity, and deployment verification.
• Ensure guardrails, content safety, observability, quotas, and cost attribution for AI workloads.
• Monitor prompts/models and validate dashboards, alerts and health indicators.
• Integrate with MCP interfaces, data products, event streams, and operational data stores.
• Track incidents, onboarding issues, risks and dependencies; coordinate with teams.
• Maintain onboarding checklists, runbooks, governance evidence and handover materials.

Skills

Azure

Azure OpenAI

APIM

Azure Monitor

RBAC

Cost Management

Governance

Observability

Security

MCP awareness

Agentic AI concepts

Tools

Azure APIM

Azure AI Foundry

Azure OpenAI

Azure Cost Management

Cosmos DB

ADLS Gen2

Kubernetes

Job description

AI Platform Operations Engineer

Full-Time Job

Experience Required

Min 3 Years

Responsible for the operational management, governance, and support of enterprise AI platforms, ensuring secure, scalable, and cost-effective onboarding and operation of Generative AI and Agentic AI workloads on Microsoft Azure.

• Operate Azure AI platform services, including Azure AI Foundry / Azure OpenAI and associated platform-level services.
• Support onboarding of Nexus AI, GenAI and agentic workloads using approved landing-zone patterns, platform blueprints, governance gates and release processes.
• Support AI gateway / LLM gateway and APIM exposure, including API connectivity, registration and production-readiness checks.
• Assist use-case teams with environment readiness, identity/access, network/API connectivity, deployment pre-checks and post-deployment verification.
• Ensure AI workloads and agents are onboarded with approved guardrails, content-safety controls, observability, quota controls, cost attribution and use-case governance.
• Support prompt/model monitoring, evaluation awareness and AI observability; help validate dashboards, alerts and operational health indicators.
• Support integrations with MCP/agent interfaces, data products, event streams and operational data stores where applicable.
• Track incidents, onboarding issues, risks and dependencies; coordinate resolution with Microsoft, Client IT, CIS, Architecture, Data & AI and use-case teams.
• Maintain onboarding checklists, AI operational procedures, troubleshooting guides, governance evidence and knowledge-transfer/handover materials.

Must-Have Skills

• Minimum 3+ years of hands-on Microsoft Azure experience.
• Strong experience with Azure AI Foundry, Azure OpenAI, and Azure AI Services.
• Experience with Azure API Management (APIM) and API exposure patterns.
• Knowledge of Generative AI, Large Language Models (LLMs), RAG, and Agentic AI concepts.
• Experience implementing AI guardrails, content filtering, and Responsible AI controls.
• Familiarity with AI observability, monitoring, logging, and performance tracking.
• Experience with Azure Monitor, Application Insights, Log Analytics, and Azure Cost Management.
• Understanding of Azure security, RBAC, Managed Identities, Key Vault, and networking concepts.
• Strong troubleshooting, operational support, and stakeholder management skills.

Good-to-Have Skills

• Experience with AI Gateway solutions (Azure APIM AI Gateway or similar).
• Knowledge of Prompt Flow, AI evaluations, and model benchmarking frameworks.
• Experience with LangChain, LangGraph, Semantic Kernel, or AutoGen.
• Exposure to MLOps, CI/CD pipelines, GitHub Actions, and Azure DevOps.
• Knowledge of Microsoft Purview, AI governance, and compliance frameworks.
• Experience with vector databases, Azure AI Search, and RAG architectures.
• Familiarity with Kubernetes, Container Apps, or Azure OpenAI at enterprise scale.
• Knowledge of quota planning, token consumption analysis, and FinOps practices for AI workloads.

Required Experience & Skills

• 3-10 years hands-on Azure administration/operations experience, including support of production cloud environments.
• Operational knowledge of Azure AI Foundry / Azure OpenAI, GenAI workload patterns and agentic application operations.
• Understanding of AI gateway/APIM, REST APIs, MCP awareness, guardrails, content safety, prompt/model monitoring and evaluation concepts.
• Experience with Azure monitoring/observability services such as Azure Monitor, Log Analytics and Application Insights.
• Working knowledge of identity, managed identities, RBAC, secrets management, private connectivity, security controls, quota management and cost attribution.
• Operational familiarity with APIM, Azure Event Hubs, Application Insights, Cosmos DB and ADLS Gen2.
• Strong incident/problem management, stakeholder coordination, runbook preparation and knowledge-transfer skills.

Preferred Certifications

Strongly preferred: Microsoft Azure Administrator Associate (AZ-104). Additional preferred certifications: Azure AI Engineer Associate (AI-102) and Azure Solutions Architect Expert (AZ-305). Google Cloud Associate Cloud Engineer is an advantage due to cross-cloud dependencies.

Key Deliverables

AI/use-case onboarding checklist; platform monitoring and incident register; security/governance evidence inputs; AI operational runbooks and troubleshooting guides; operational dependency records; knowledge-transfer and handover pack.

AI Platform Operations Engineer

Full-Time Job

Experience Required

Min 3 Years

Role Summary

Responsible for the operational management, governance, and support of enterprise AI platforms, ensuring secure, scalable, and cost-effective onboarding and operation of Generative AI and Agentic AI workloads on Microsoft Azure.

• Operate Azure AI platform services, including Azure AI Foundry / Azure OpenAI and associated platform-level services.
• Support onboarding of Nexus AI, GenAI and agentic workloads using approved landing-zone patterns, platform blueprints, governance gates and release processes.
• Support AI gateway / LLM gateway and APIM exposure, including API connectivity, registration and production-readiness checks.
• Assist use-case teams with environment readiness, identity/access, network/API connectivity, deployment pre-checks and post-deployment verification.
• Ensure AI workloads and agents are onboarded with approved guardrails, content-safety controls, observability, quota controls, cost attribution and use-case governance.
• Support prompt/model monitoring, evaluation awareness and AI observability; help validate dashboards, alerts and operational health indicators.
• Support integrations with MCP/agent interfaces, data products, event streams and operational data stores where applicable.
• Track incidents, onboarding issues, risks and dependencies; coordinate resolution with Microsoft, Client IT, CIS, Architecture, Data & AI and use-case teams.
• Maintain onboarding checklists, AI operational procedures, troubleshooting guides, governance evidence and knowledge-transfer/handover materials.

Must-Have Skills

• Minimum 3+ years of hands-on Microsoft Azure experience.
• Strong experience with Azure AI Foundry, Azure OpenAI, and Azure AI Services.
• Experience with Azure API Management (APIM) and API exposure patterns.
• Knowledge of Generative AI, Large Language Models (LLMs), RAG, and Agentic AI concepts.
• Experience implementing AI guardrails, content filtering, and Responsible AI controls.
• Familiarity with AI observability, monitoring, logging, and performance tracking.
• Experience with Azure Monitor, Application Insights, Log Analytics, and Azure Cost Management.
• Understanding of Azure security, RBAC, Managed Identities, Key Vault, and networking concepts.
• Strong troubleshooting, operational support, and stakeholder management skills.

Good-to-Have Skills

• Experience with AI Gateway solutions (Azure APIM AI Gateway or similar).
• Knowledge of Prompt Flow, AI evaluations, and model benchmarking frameworks.
• Experience with LangChain, LangGraph, Semantic Kernel, or AutoGen.
• Exposure to MLOps, CI/CD pipelines, GitHub Actions, and Azure DevOps.
• Knowledge of Microsoft Purview, AI governance, and compliance frameworks.
• Experience with vector databases, Azure AI Search, and RAG architectures.
• Familiarity with Kubernetes, Container Apps, or Azure OpenAI at enterprise scale.
• Knowledge of quota planning, token consumption analysis, and FinOps practices for AI workloads.

Required Experience & Skills

• 3-10 years hands-on Azure administration/operations experience, including support of production cloud environments.
• Operational knowledge of Azure AI Foundry / Azure OpenAI, GenAI workload patterns and agentic application operations.
• Understanding of AI gateway/APIM, REST APIs, MCP awareness, guardrails, content safety, prompt/model monitoring and evaluation concepts.
• Experience with Azure monitoring/observability services such as Azure Monitor, Log Analytics and Application Insights.
• Working knowledge of identity, managed identities, RBAC, secrets management, private connectivity, security controls, quota management and cost attribution.
• Operational familiarity with APIM, Azure Event Hubs, Application Insights, Cosmos DB and ADLS Gen2.
• Strong incident/problem management, stakeholder coordination, runbook preparation and knowledge-transfer skills.

Preferred Certifications

Strongly preferred: Microsoft Azure Administrator Associate (AZ-104). Additional preferred certifications: Azure AI Engineer Associate (AI-102) and Azure Solutions Architect Expert (AZ-305). Google Cloud Associate Cloud Engineer is an advantage due to cross-cloud dependencies.

Key Deliverables

AI/use-case onboarding checklist; platform monitoring and incident register; security/governance evidence inputs; AI operational runbooks and troubleshooting guides; operational dependency records; knowledge-transfer and handover pack.