3PL Logistics Coordinator (Import Drayage)

Techno Globe Solutions; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading logistics company in Karachi seeks a Logistics Coordinator to manage the daily dispatch cycle effectively. The role involves overseeing carrier assignments, maintaining accurate shipment records, and ensuring timely updates for customers. Ideal candidates will possess exceptional English skills, strong proficiency in Microsoft Excel, and a minimum of 6–12 months of related experience. Competitive benefits include health insurance and incentives.

Benefits

Health Insurance

Incentive Bonus

Leaves

Sports and Entertainment

Transport

Qualifications

• 6–12 months of proven experience in a similar role required.

Responsibilities

• Own the daily dispatch cycle from carrier assignments to delivery follow-ups.
• Manage and schedule containers on Amazon Carrier Central.
• Maintain shipment records and keep portals updated.
• Partner with Finance for timely onboarding and payments of carriers.
• Address customer inquiries and complaints professionally.

Skills

Exceptional command of spoken and written English

Strong proficiency in Microsoft Excel and Google Sheets

Persuasive skills with the ability to lead

Ability to manage multiple tasks simultaneously

Resilient under pressure

Job description

Overview

Own the daily dispatch cycle — from carrier assignments to tracking and delivery follow-ups. Manage and schedule containers on Amazon Carrier Central. Keep container deliveries on schedule by tackling delays head-on and booking appointments through Amazon Portals. Maintain strong relationships with customers, providing timely updates and solutions that inspire confidence.

Maintain complete and accurate shipment records — from Rate Con, DO, BL, Gate tickets and PODs, or other applicable paperwork. Timely closing of jobs on company softwares with Truckers and Customers invoices. Keep company portals and Sheets updated with load statuses, records, and logs. Provide timely updates to house customers and maintain clear communication with the Overseas team.

Partner with Finance to ensure timely onboarding and timely payments of carriers. Optimize operational efficacy through timely responses to new inquiries. Address and resolve customer inquiries, complaints, or service issues professionally. Update the monthly / fortnight records of completed vs incomplete loads on the company portal. Get acclimated with transportation management systems (TMS) and other software to track and manage load schedules.

Job Specification

Exceptional command of spoken and written English.

Strong proficiency in Microsoft Excel and Google Sheets.

Persuasive skills with the ability to lead, and take ownership of a team. Can attend and deliver training and build successors.

Skilled at managing multiple tasks simultaneously without compromising quality.

Resilient under pressure, with a track record of meeting tight deadlines.

6–12 months of proven experience in a similar role required.

Job Rewards and Benefits

Communication, Health Insurance, Incentive Bonus, Leaves, Sports and Entertainment, Transport