Job Type: Part-time | Remote | Between 1:00 AM - 5:00 AM PH Time
Internship Allowance: 8,000 PHP Monthly + Prepaid Health Card
Job Overview:
Do you enjoy keeping things organized, following up with people, making sure processes are followed, and helping operations run smoothly behind the scenes?
Structure 2 Scale is looking for a detail-oriented, reliable, and highly organized Workforce Operations Intern to support attendance tracking, schedule administration, timesheet management, workforce reporting, and day-to-day operational coordination.
This internship is ideal for someone who enjoys working with both people and data. You'll play an important role in helping ensure our talents are properly supported, attendance records are accurate, schedules are maintained, and operational processes run efficiently across the company.
Throughout the internship, you'll gain hands‑on experience in workforce operations, attendance management, timesheet auditing, reporting, process coordination, and cross‑functional collaboration while working closely with our Workforce, Client Success, Finance, People Operations, and Operations teams.
If you're interested in Operations, Workforce Coordination, Human Resources, Project Coordination, Business Administration, or Business Operations, this internship will provide valuable real‑world experience inside a growing remote organization.
Key Responsibilities:
- Monitor talent attendance, logins, and schedule adherence.
- Identify late arrivals, absences, missed logins, and attendance concerns.
- Contact talents regarding attendance issues and ensure timely follow‑up.
- Escalate attendance concerns to appropriate internal stakeholders when necessary.
- Maintain accurate attendance records and workforce documentation.
Time-Off & Schedule Administration
- Process and track PTO requests, schedule changes, and availability updates.
- Maintain workforce schedules and ensure records remain accurate.
- Assist with shift coverage coordination when unexpected absences occur.
- Communicate workforce updates to relevant internal teams.
Timesheet & Payroll Support
- Review and verify timesheets for accuracy and completeness.
- Validate hours worked against attendance records and schedules.
- Identify discrepancies and follow up with talents as needed.
- Support Finance with accurate workforce records for billing and invoicing purposes.
Workforce Reporting & Data Management
- Maintain accurate workforce records within TimeClockWizard and internal systems.
- Generate attendance, PTO, timesheet, and workforce reports.
- Monitor workforce trends and flag recurring attendance concerns.
- Support operational reporting and workforce documentation initiatives.
Cross-Functional Support
- Collaborate with Workforce, Operations, Finance, People Operations, and Client Success teams.
- Support workforce-related projects and process improvement initiatives.
- Assist with administrative and operational tasks as assigned.
- Currently pursuing a degree in Business Administration, Operations Management, Information Systems, Data Analytics, Human Resources, or a related field.
- Strong attention to detail.
- Highly organized and process-oriented.
- Comfortable following up with people and holding them accountable.
- Strong written and verbal communication skills.
- Comfortable working with spreadsheets and operational reports.
- Able to handle confidential information professionally.
- Strong follow-through and reliability.
- Proficient in Google Sheets or Excel.
- Reliable internet connection and remote work setup.
Nice To Have:
- Experience using Google Sheets or Excel formulas, filters, pivot tables, and reporting tools.
- Previous internship, leadership, volunteer, or organizational experience.
- Familiarity with workforce management, scheduling, operations, HR, or administrative processes.
- Experience working with timekeeping, attendance, scheduling, or workforce platforms.
- Basic data analysis or reporting experience.
- Experience with project management or operational coordination.
- Interest in Workforce Management, Operations, Business Analytics, Project Management, or Process Improvement.
- Ability to identify trends and make data‑driven recommendations.
What You'll Learn:
- Schedule administration and workforce coordination
- Attendance tracking, time‑off management, and workforce compliance
- Timesheet auditing and payroll/billing support processes
- Workforce reporting and operational record management
- Talent communication, follow‑ups, and issue escalation
- Cross‑functional collaboration with Operations, Finance, Client Success, and People Operations
- Workforce systems and time‑tracking platforms
- Process documentation and operational best practices
- Data management and workforce metrics
- Remote workforce operations in a global virtual environment
- Google Workspace
- Google Sheets
- Slack
- WhatsApp
- Zoom
- Project Management Platforms
- Reporting & Analytics Tools
At Structure 2 Scale, we match Filipino professionals with US-based clients for dedicated, long‑term roles. We look for professionals who are ready to fully commit to one role, become a trusted part of the client’s team, and build a strong working relationship over time. While you’ll work as an independent contractor, we prioritize candidates who can give the role their full focus.
If you’re currently managing multiple clients or looking to add another engagement alongside your existing work, this may not be the right fit.
We’re looking for people who want to take ownership, grow with one team, and build something meaningful for the long term.