Work From Home - Customer Service Representative - Growth Backer

Cyberbacker Careers; Rizal; Remote; PHP 100,000 - 400,000; Full time

Job summary

A leading remote work provider is seeking a Growthbacker to develop strategies for client acquisition and retention. The role includes engaging with clients, gathering feedback, and ensuring effective communication. Ideal candidates should possess leadership and communication skills. This position offers permanent work from home, earnings in dollars, and includes paid training.

Benefits

Permanent Work from Home

Earn in Dollars

Training Included (Paid)

Health Care

Retirement Plan

Qualifications

• Must effectively lead team members.
• Excellent oral and written communication skills required.
• Ability to quickly identify and resolve any issues.

Responsibilities

• Develop and execute plans for client acquisition and retention.
• Engage with new and existing clients.
• Gather feedback from clients and send reports.

Skills

Leadership skills

Excellent communication skills

Strong presentation skills

Problem-solving skills

Job description

Job Overview

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from clients and various departments from different companies, like analytics, operations, and marketing, and using this information to establish growth targets and choose key performance indicators.

Responsibilities

• Sales
• Cold calling
• Setting up appointments
• Responsible for Client Engagement
• Constant communication with new and existing clients
• Perform follow-ups
• Sending necessary documents to clients
• Create and update trackers
• Gather feedback from clients
• Sending End of Day report

Requirements

• Leadership skill is a must to be able to effectively lead their team members
• Excellent oral and written communication skills
• Strong presentation skill
• Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan

Perks And Benefits

• Permanent Work from Home
• Earn in Dollars
• Training Included (Paid)
• No Experience needed, but a plus
• Health Care
• Retirement Plan

Please note that shortlisted candidates will receive an application invite from our team through your email address, so please always check your email and spam folder when you apply.