WFM Software Administrator| NCLH

Gratitude Philippines; Manila; On-site; PHP 312,000 - 502,000; Full time

Job summary

Gratitude Philippines is seeking a WFM Software Administrator I to support workforce management operations. You will administer WFM tools, maintain staffing and scheduling processes, and generate workforce reports to drive staffing decisions.

The role also involves forecasting activities, identifying process improvements, and ensuring workforce systems run efficiently. This position offers exposure to BPO/ecommerce environments and growth opportunities.

Qualifications

• Experience with workforce management platforms.

Responsibilities

• Administer WFM tools and workflows.
• Generate workforce reports.
• Support staffing and scheduling processes.
• Forecasting activities and process improvements.

Skills

WFM tools

Reporting

Tools

WFM software tools

Job description

We are hiring a WFM Software Administrator I to support workforce management operations by administering WFM tools, maintaining staffing and scheduling processes, generating workforce reports, and assisting with forecasting activities. The role also involves identifying process improvements, supporting operational reporting, and ensuring workforce systems run efficiently.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

With The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations

We Are Based At Multiple Locations In India & Philippines;

With The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations

We Are Based At Multiple Locations In India & Philippines;