WFH Case Manager (Social Security Disability)

BruntWork; Metro Manila; Remote; PHP 4,101,000 - 5,678,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork is seeking an experienced Case Manager to handle a high-volume Social Security Disability caseload from intake to hearing. The role requires a seasoned legal professional who can hit the ground running with minimal training.

Schedule: Mon–Fri, 8:00 AM–5:30 PM ET, 40 hours/week with a 30-minute break. This is a permanent remote position with immediate hiring prospects and health insurance options for eligible locations.

Qualifications

• Hands-on experience handling Social Security Disability (SSD/SSI) casework.
• Ability to communicate with DDS adjudicators, claims representatives, and SSA staff.
• Knowledge of SSA Blue Book criteria, listings, grid rules, timelines and documentation requirements.
• Excellent written and verbal English communication for federal agency correspondence and client care.

Responsibilities

• Case Lifecycle Management: Manage SSD/SSI cases from intake to hearing.
• Appeals & Filing: Prepare, verify, and file initial applications, reconsiderations, and hearing requests.
• Agency Liaison: Communicate with SSA, DDS, and OHO.
• Medical Evidence Tracking: Request, analyze, track, and follow up on medical records and evidence.
• Data Hygiene: Maintain case notes and update client profiles in the case management system.
• Client Advocacy: Provide empathetic status updates and explain next steps.
• Legal Team Support: Assist attorneys and paralegals with hearing preparation and document collations.

Skills

SSD/SSI casework

Agency liaison

English proficient

Federal correspondence

Tools

Litify

Salesforce

Job description

Job Overview

Our client is seeking an experienced Case Manager to manage a high-volume caseload from intake through the hearing level. This role is designed for a seasoned legal professional who can step into the position with minimal training.

Schedule

Monday - Friday, 8:00 AM - 5:30 PM Eastern Time, with a 30-minute paid break (40 work hours per week)

Responsibilities

• Case Lifecycle Management: Manage and move Social Security Disability cases independently from initial client intake up through the formal hearing level

• Appeals & Filings: Prepare, verify, and file initial applications, reconsiderations, and administrative hearing requests accurately within strict statutory deadlines

• Agency Liaison: Communicate directly and professionally with the SSA, Disability Determination Services (DDS), and Office of Hearing Operations (OHO)

• Medical Evidence Tracking: Request, analyze, track, and follow up on critical medical records, physician opinions, and evidentiary documentation

• Data Hygiene: Maintain meticulous case notes, update client profiles, and log upcoming deadlines within the electronic case management system

• Client Advocacy: Communicate regularly with clients to provide empathetic case status updates, gather updated medical treatment history, and explain next steps

• Legal Team Support: Assist attorneys and paralegals with comprehensive hearing preparation, brief writing, data, and evidence collation

Requirements

• Prior, hands-on experience handling Social Security Disability (SSD/SSI) casework is strictly required

• Proven experience successfully communicating with DDS adjudicators, claims representatives, and medical provider records departments

• A deep understanding of SSA Blue Book criteria, listings, grid rules, procedural timelines, and documentation requirements

• Exceptional written and verbal English communication skills suitable for federal agency correspondence and client care

Qualifications

• Prior experience managing Veterans Disability (VA) claims is considered a major asset

• Familiarity with specialized legal practice software, specifically Litify or Salesforce, is highly preferred

• Bilingual proficiency in English and Spanish is a distinct advantage

• Reliable high-speed internet connection and a secure home office setup compliant with privacy standards for handling sensitive medical records

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

• Health Insurance Coverage for eligible locations