Wellness Marketing & Patient Experience Associate

Maxicare Health Care; Makati; On-site; PHP 223,000 - 402,000; Full time

Benefits offered by this job

15th Month Pay

Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Leave Credits

Job summary

Maxicare Health Care seeks a Marketing Healthcare Associate to help patients discover the value of Prima's health and wellness offerings while delivering a welcoming, high-quality experience at every visit. In this role you will build lasting relationships, provide personalized guidance on products and services, process payments, and support clinic activities, with a focus on exceptional customer service.

If you enjoy connecting with people and promoting health and wellness, join our team and

Qualifications

• Bachelor's degree in any four-year program.
• Previous experience in customer service, sales, or administrative support is an advantage.
• Familiarity with healthcare systems, EMR, or clinic operations is preferred.
• Proficient in using computers and standard office software.
• Strong interpersonal and verbal/written communication skills.
• Highly organized, adaptable, and detail-oriented.

Responsibilities

• Assist patients by providing accurate and helpful information about Prima's health and wellness products and services.
• Process payments for Prima packages with accuracy, efficiency, and attention to detail
• Coordinate and endorse Prima members to the CCR queue to ensure a smooth patient journey.
• Prepare, compile, and submit product-related reports.
• Conduct post-procedure follow-ups with patients to ensure satisfaction and address concerns.
• Provide administrative assistance and support promotional initiatives and clinic activities as needed.

Skills

Customer service

Sales experience

Administrative support

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

EMR systems

Office software

Job description

Maxicare Health Care seeks a Marketing Healthcare Associate to help patients discover the value of Prima's health and wellness offerings while delivering a welcoming, high-quality experience at every visit. In this role you will build lasting relationships, provide personalized guidance on products and services, process payments, and support clinic activities, with a focus on exceptional customer service.

If you enjoy connecting with people and promoting health and wellness, join our team and