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Maxicare Health Care is seeking a Healthcare Product Representative to support Prima offerings in clinics. You will explain products to patients, facilitate transactions, and provide follow-through support to create a positive clinic experience.
Ideal candidates hold a 4-year degree and have customer service or admin experience. You will work on a rotating five-day schedule and contribute to clinic promotions as needed.
Be part of a team that brings quality healthcare products and services closer to our patients!
We are looking for a service-oriented and motivated Healthcare Product Representative to support our Prima offerings in the clinic. In this role, you’ll assist patients with product-related concerns, help facilitate transactions, and provide follow-through support to promote a positive clinic experience.
Explain available Prima products and services to patients and answer their inquiries.
Handle payment transactions for Prima packages accurately.
Coordinate the endorsement of Prima members to the Customer Care Representative (CCR) queue.
Maintain and submit reports related to product transactions and activities.
Reach out to patients for post-procedure follow-ups.
Provide administrative assistance and participate in clinic promotions when needed.
Must hold a bachelor’s degree in any four-year course.
Customer service or admin background preferred
Familiar with healthcare systems, e-records, or clinic processes
Computer-proficient
Excellent interpersonal and communication skills
Organized, flexible, and detail-oriented
Maintains a pleasant and approachable demeanor and works well with a team.
Can work on a rotating schedule, including shifting days off, under a five-day workweek.
We value the people who make quality service possible. Enjoy the following benefits when you join our team:
Guaranteed up to 15th-month pay
Quarterly rice subsidy
Medicine benefit
HMO coverage with dependents
Life insurance
Convertible leave credits