Wave 1 Customer Service Represntative Sept 15 Class

Buscojobs; Ilocos Norte; On-site; PHP 400,000 - 600,000; Full time

Job summary

A customer service company is seeking enthusiastic individuals to join as Customer Service Representatives. This role offers training, flexible schedules, and opportunities for career growth. Responsibilities include assisting customers through various channels and resolving inquiries. Ideal candidates should possess strong communication skills and a customer-centric mindset.

Benefits

Health insurance

Paid training

Paid leaves

Government-mandated benefits

Incentives and bonuses

Qualifications

• No prior experience required; training provided.
• Ability to assist customers via phone, email, or chat.
• Familiarity with customer relationship management systems is a plus.

Responsibilities

• Respond promptly to customer inquiries.
• Resolve customer concerns with empathy.
• Process orders and manage customer accounts.

Skills

Strong communication skills

Problem-solving abilities

Customer-centric approach

Education

High school diploma or equivalent

Job description

Customer Support jobs in the Philippines

Explore numerous customer support job opportunities. Customer support roles are available across various industries, focusing on communication, problem-solving, and customer satisfaction. These positions involve addressing customer inquiries, resolving complaints, and providing information about products or services. Strong communication skills and a customer-centric approach are important for success in this field.

Customer support jobs encompass roles such as call center representative, technical support specialist, and customer service agent. Responsibilities often include managing customer accounts, processing orders, and documenting interactions. Many companies seek individuals with experience in customer relationship management (CRM) systems and a dedication to delivering excellent service. These roles are crucial for maintaining customer loyalty and building a positive brand image.

Job seekers can find customer support positions in diverse sectors, including technology, retail, finance, and healthcare. Opportunities range from entry-level positions to management roles, offering career growth potential. Companies value candidates who are empathetic, patient, and able to handle challenging situations with professionalism. Search for customer support jobs to start a rewarding career focused on helping others and contributing to business success.

992 Customer Support jobs in the Philippines

Wave 1 Customer Service Representative Sept 15 Class

Posted today

Job Description

What We Offer

Comprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.

Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.

Open to Everyone: Whether you're experienced or just starting out, we welcome candidates from all backgrounds.

Career Growth: Build a rewarding career with plenty of opportunities for advancement.

About the Role

GLOBAL BUSINESS WORLD CO., INC. is seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. This is a great opportunity to sharpen your customer service skills and grow your career. No prior experience is required—we'll provide the training and support you need to thrive.

Key Responsibilities

• Assist customers via phone, email, or chat with timely, professional support.
• Resolve concerns with empathy and patience to ensure a positive experience.
• Process orders, returns, and other service-related requests.
• Maintain accurate customer records and follow up as needed.
• Collaborate with team members to achieve service goals.
• Apply product and service knowledge learned through training.

This advertiser has chosen not to accept applicants from your region.

Customer Support

Posted today

Job Description

We are mass hiring for Call Center Agents - Finance Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
• Additional leave
• Company events
• Health insurance
• Paid training

Customer Support

Posted today

Job Description

Easy and Fast One-day Hiring Process Earn up to 31k monthly plus more benefits We are looking for a Travel Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities:

• Answer inquiries from clients about travel products and services via phone calls.
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

• High school diploma or equivalent required
• No prior travel experience necessary—we provide comprehensive training
• Strong communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work well independently or as part of a team.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

• Additional leave
• Health insurance
• Paid training

Customer Support

Posted today

Job Description

Join our CP360 Family, today

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won't just be a coworker; you'll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it's our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360's leaders were promoted from within? Our CEO's journey, starting as a phone agent, reflects our commitment to genuine care for our people—it's in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren't just welcomed—they're essential.

Our Purpose:

Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.

Check out our YouTube video:

Position Overview:

The role involves handling inbound and outbound customer calls, following provided scripts, gathering customer information into the CRM system, and assisting with both sales prequalification and after-sales support. Strong English communication skills (spoken and written) are essential for this position. While prior HVAC industry experience is a plus, it is not required, as full training and scripts will be provided.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally using provided scripts.
• Prequalify sales leads by asking guided questions and collecting necessary details (customer information, property details, requirements).
• Support after-sales inquiries by guiding customers through troubleshooting steps and recording details in the CRM system.
• Escalate or transfer calls to the appropriate team (scheduling, accounts, or service) as needed.
• Maintain accurate records of customer interactions in the CRM.
• Deliver customer service in a professional and empathetic manner.

Key Requirements:

• Excellent English communication skills (speaking and writing).
• Strong interpersonal and active listening skills.
• Ability to follow structured scripts and processes.
• Computer literate with basic CRM or data entry experience.
• Detail-oriented with strong organizational skills.
• Critical thinking and problem-solving skills.
• Previous customer service or sales experience preferred.
• HVAC knowledge or background is an advantage but not mandatory.

Preferred Skills:

• Confidence in handling both presales and service-related calls.
• Ability to quickly adapt and learn new systems, tools, and flowcharts.
• Strong judgment in assessing customer needs and prioritizing next steps.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it's our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360's leaders were promoted from within? Our CEO's journey, starting as a phone agent, reflects our commitment to genuine care for our people—it's in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren't just welcomed—they're essential.

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Location

Customer Support

Makati City, National Capital Region ₱150000 - ₱250000 Y Lean Solutions Group

Posted today

Job Description

We are seeking detail-oriented and customer-focused individuals to join our team as Customer Support Agents on a 3-month project-based contract, with the possibility of absorption into a regular position depending on performance and business needs.

This role is dedicated to handling customer inquiries, delivery instructions, and missing package requests primarily through digital channels such as our website chat platform and SMS/text. Occasional email follow-ups may be required, while rare phone interactions are typically handled by escalations or specialized teams.

Key Responsibilities:

• Manage and respond to customer inquiries regarding order status, delivery instructions, and missing package requests via website chat and SMS/text.
• Provide follow-up support through email when necessary.
• Maintain professionalism and accuracy in communication across all channels.
• Handle a maximum of 3 concurrent interactions (e.g., 2 chats and 1 text).
• Ensure timely responses, with at least 80% of chats answered within 3 minutes.
• Consistently meet quality standards by achieving a minimum of 90% on audited interactions (4–8 audits/month, conducted by the Quality team).
• Collaborate with the escalation team (AST agents) when issues require phone contact or advanced handling.
• Adhere to established processes and service level agreements (SLAs).

Qualifications:

• At least a High School Graduate; College level or Graduate preferred.
• Prior customer service or BPO experience is an advantage but not required.
• Strong written communication skills with excellent grammar and clarity.
• Ability to multitask effectively while maintaining accuracy and quality.
• Comfortable using multiple digital platforms and communication tools.
• Strong problem-solving skills and customer-first mindset.

Performance Metrics:

• Productivity SLA: 80%+ of chats answered within 3 minutes.
• Quality SLA: 90%+ score on interaction audits (4–8 audits per month).

Customer Support

Posted today

Job Description

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Qualifications:

• With good communication skills
• At least conversant in the English language
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
• Additional leave
• Company events
• Health insurance
• Paid training

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent

• Additional leave
• Company events
• Health insurance
• Paid training

Customer Support

Posted today

Job Description

We are looking for a dedicated Call Center Agents - Travel Account as prior in our Metro Manila sites

Easy and Fast One-day Hiring Process Earn up to 26k monthly plus more benefits This is for urgent hiring, don't miss this opportunity and if you have these skills, this might be your sign to apply here at Sapient and BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Responsibilities:

• Answer incoming customer calls and inquiries from clients about travel products and services.
• Resolve customer complaints and escalate issues as needed.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Qualifications:

• At least a High school graduate
• No prior travel experience necessary—we provide comprehensive training
• Good communication and interpersonal skills
• At least conversant in the English language with confidence
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

What we Offer:

• Pioneer, Non-voice, and Easy Accounts Available
• Day Shift, Night Shift, and Shifting Schedules
• Additional leave
• Company events
• Health insurance
• Paid training

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