Virtual Property Manager / Real Estate VA - Work From Home

OPTIMAL PH; Cebu City; Remote; USD 6,000 - 10,000; Full time

Job summary

A dynamic company in property management is seeking a Virtual Property Manager to oversee client relationships and property management tasks. The role involves strong customer service and organizational skills, managing multiple properties while providing excellent support to clients. This is a remote, full-time position designed for individuals eager to grow in the real estate investment space, with additional benefits after six months of employment.

Benefits

100% Remote Work

10 Paid Time Off days per year

6 Paid Holidays based on Philippine Holidays

Comprehensive Medical & Dental (HMO) on your 6th month

Independent Work Environment

Qualifications

• At least 1 year of customer service experience, preferably in a BPO environment.
• Excellent written and verbal communication skills.
• Able to manage multiple clients simultaneously.

Responsibilities

• Build and maintain excellent relationships with tenants, owners, and vendors.
• Oversee vendors, assign work, and ensure successful completion.
• Coordinate tenant move-in, rent collection, and lease enforcement.

Skills

Customer Service

Problem Solving

Communication

Organization

Job description

About Us:

OPTIMAL is a property management support company that works with real estate investors and property managers across North America, helping them achieve Time, Financial, and Location freedom through the implementation of remote property management techniques with back-office management and fulfilment.

Our Leadership Team is made up of Ex-Big 4 Accounting and Consulting professionals as well as property managers who have experience managing commercial and residential portfolios for the likes of Blackstone and Prologis as well as your local property management firm.

About the Role:

The Virtual Property Manager is vital for the success of a portfolio of properties. He/She needs to take ownership, stay organized, manage as if they are the property owner, and treat everyone with honesty, respect, and kindness.

Who is this role a fit for?

We are looking for someone who is organized, assertive, likeable, a good problem solver, and has great customer service skills. If you are looking to grow personally and professionally while learning about the world of real estate investment and property management, then this role is for you!

Key Responsibilities:

Customer Service

• Build and maintain excellent relationships with tenants, owners, and vendors.
  
  
  

New Client Onboarding

• Set up new properties in Client Software Platforms and keep new Property Owners informed and confident in our ability to manage their properties.
  
  
  

Lease Renewals

• Detailed tracking and management of renewals to ensure minimum vacancy.
  
  
  

Maintenance

• Oversee vendors, assign work, obtain approval, and ensure successful completion and billing.
  
  
  

Tenant Management

• Coordinate tenant move-in, rent collection, posting of late notices and other notices, lease enforcement, and tenant move-out.
  
  
  

Social Media Management

• Assist in creating and posting content on Facebook, Instagram, LinkedIn, and other social media platforms.
  
  
  

Other

• May be asked to help with different aspects of the business as needed, which may include - refining new processes, and brainstorming solutions
  
  
  

Ideal Qualifications:

• At least 1 year of Customer Service experience, preferably within a BPO environment
• Able to work with minimal supervision
• Responsible and takes ownership of deliverables to clients
• Able to handle multiple clients at the same time
• Excellent written and verbal communication skills
  
  
  

Work Details:

• Employment Type: Independent Contractor, Full-time
• Schedule: Time: 8 am CST - 5 pm CST (Managing U.S Based Clients)
  
  
  

Compensation Package:

• 100% Remote Work
• Starting pay of $3/hr based on a 40-hour work week.
• Weekends Off
• 10 Paid Time Off per year
• 6 Paid Holidays (Based on Philippine Holidays)
• HMO (Comprehensive Medical & Dental - 100% Paid for by Company) on your 6th month
• Independent Work Environment with Team Leader & Shadowing Team Member Support as needed