Virtual Assistant - Veterinary Healthcare

Compliant Business Processing Philippines, Inc.; Mandaluyong; Remote; PHP 100,000 - 400,000; Full time

Job summary

A leading company in business processing seeks a skilled Virtual Assistant to support a Veterinary doctor in a work-from-home setting. The successful candidate will manage schedules, communications, and provide administrative support, requiring strong organizational skills and proficiency in Microsoft Office. Experience in the veterinary medical space is a plus, along with the ability to adapt to new technologies and maintain discretion.

Benefits

Permanent Work from Home

Incentives and HMO

Internet Allowance

Life insurance coverage

Loyalty award

Qualifications

• Proven experience as a virtual assistant or in a similar role.
• Strong proficiency in written and spoken English.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Manage doctor's schedule, emails, and correspondence with clients.
• Assist in invoicing, document management, and data entry.
• Handle confidential information with the highest discretion.

Skills

Organizational skills

Time management

Communication

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office Suite

EzyVet

Job description

Job Highlights

Permanent Work from Home * (terms and conditions apply), Incentives, HMO, Internet Allowance

Life insurance coverage on the first day of work

Loyalty award and More

Job Description

We are seeking a highly organised and dynamic Virtual Assistant to provide comprehensive support to Veterinary doctor. The successful candidate will be the doctor's right-hand person, managing their schedule, communications, and special projects.

Key Responsibilities

Email management

Draft emails for approval from doctor to send to clients and referring clinics.

Assist doctor with the management of her calendars, this is outlook and EzyVet as they cover admin and clinical requirements.

Manage and coordinate the doctor's calendar, including scheduling meetings, appointments, and travel arrangements.

Act as the first point of contact for the doctor's , handling correspondence and phone calls with discretion.

Learn and develop a high level of skill in the use of EzyVet to assist with clinical note entries (from AI input) and management of important patient data.

Have experience within the human medical space of veterinary medical space.

Provide support with templates, protocols, policies and standard operating procedure forms.

Organize and maintain files and records of key documents.

Handle confidential information with integrity, maintaining discretion at all times.

Perform ad hoc administrative duties for the executive team.

Qualifications

Bachelor’s degree or equivalent experience in business administration or a related field.

Proven experience as an virtual assistant or in a similar role.

Advanced proficiency in Microsoft Office suite, including power point, word, excel, Microsoft forms, along with AI platforms, Heidi Health and Chat GPT4.5.

Ability to quickly adapt to new technologies.

Assist in invoicing, invoice reconciliation and imputing the doctors' notes from Heidi Health into EzyVet on the patient file.

Exceptional organisational and time-management skills.

Strong communication abilities with proficiency in written and spoken English.

Ability to work under pressure and meet tight deadlines.

Excellent interpersonal skills with a collaborative team approach.

Discretion and confidentiality of the highest order.

The ideal candidate will be adept at managing multiple priorities and will possess a forward-thinking approach to problem-solving. They should be comfortable working in a fast-paced environment and capable of handling the demands of a varied workload. An understanding of the veterinary medical space industry and previous experience working in a similar setting would be advantageous.

Others

Amenable to work on flexible schedule depending on the schedule of the boss.

AU working time.