VIP Airport Shopper & Concierge Specialist

PERSOL Outsourcing; Santo Niño 1st; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Comprehensive training

Uniform supplied

4 days on / 2 days off

Attractive allowances

Job summary

PERSOL Outsourcing at the World’s Best Airport is hiring a concierge associate to help travelers find exactly what they’re looking for while delivering a rewarding shopping experience. Comprehensive training and uniform supplied. 4 Days Work, 2 Days Off.

AM shift: 8am to 5:30pm, PM shift: 12:30pm to 10pm. With attractive allowances! Key responsibilities include managing concierge duties, assisting with wayfinding, offering personalized shopping recommendations, presenting brand information, and

Qualifications

• Minimum GCE O Level with 1 to 2 years of experience in customer service or retail.
• Strong team player, adaptable to fast-paced environments.
• Willingness to work rotating shifts, including weekends, public holidays.

Responsibilities

• Manage concierge duties efficiently to enhance the overall guest experience
• Assist guests with wayfinding throughout the airport premises
• Offer personalized shopping recommendations based on guest preferences
• Provide detailed information on brands and product offerings
• Inform passengers of current promotions and special deals
• Respond promptly and professionally to retail inquiries from passengers
• Communicate with passengers through in-person, message, video, and live chat interactions
• Ensure a personalized and enjoyable shopping experience for all passengers
• Deliver exceptional customer service across all engagements
• Perform additional ad-hoc tasks as needed to ensure smooth concierge operations

Skills

Customer service

Team player

Adaptable

Retail experience

Education

GCE O Level

Job description

PERSOL Outsourcing at the World’s Best Airport is hiring a concierge associate to help travelers find exactly what they’re looking for while delivering a rewarding shopping experience. Comprehensive training and uniform supplied. 4 Days Work, 2 Days Off.

AM shift: 8am to 5:30pm, PM shift: 12:30pm to 10pm. With attractive allowances! Key responsibilities include managing concierge duties, assisting with wayfinding, offering personalized shopping recommendations, presenting brand information, and