Veterinary Services Coordinator — Remote & Client Care

Compliant Business Processing; Mandaluyong; Remote; PHP 391,000 - 725,000; Full time

Benefits offered by this job

Permanent WFH

Onsite training

HMO and Life insurance

Internet allowance and PC provided

Night differential

Loyalty rewards

Job summary

Compliant Business Processing seeks an experienced Veterinary Services Coordinator to provide dedicated administrative and client-service support to a team of specialist veterinarians in a busy practice. The role oversees multiple specialists’ schedules, maintains diaries, coordinates consultations, and ensures timely communications with clients, referring vets, and internal staff.

You will manage medical communications, prepare documentation, maintain accurate records in the practice-management

Qualifications

• Bachelor’s degree or equivalent experience in business administration or a related field.
• Proven experience as an executive assistant or in a similar role.
• Advanced proficiency in Microsoft Office suite, including PowerPoint, Word, Excel, Microsoft Forms, along with AI platforms.

Responsibilities

• Serve as the primary contact for clients throughout the pet's treatment journey and coordinate consultations.
• Respond to calls and emails promptly, providing professional information and follow-up.
• Maintain multiple specialists' diaries, appointments, and follow-up tasks across varying schedules.
• Prepare draft correspondence, prescription requests and documentations for review by veterinarians.
• Coordinate communications between specialists, referring veterinarians and other doctors.
• Accurately update client and patient records in the practice-management system and ensure confidentiality.

Skills

Strong communication

Organization & time management

Client relationship management

Attention to detail

Independent working

Education

Bachelor’s degree or equivalent in business administration

Tools

Microsoft Office

Heidi Health

EzyVet

ChatGPT-4.5

Job description

Compliant Business Processing seeks an experienced Veterinary Services Coordinator to provide dedicated administrative and client-service support to a team of specialist veterinarians in a busy practice. The role oversees multiple specialists’ schedules, maintains diaries, coordinates consultations, and ensures timely communications with clients, referring vets, and internal staff.

You will manage medical communications, prepare documentation, maintain accurate records in the practice-management