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Valuer Services Coordinator - Reports And Data

Buscojobs

Metro Manila

On-site

PHP 400,000 - 600,000

Full time

2 days ago
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Job description
Valuer Services Coordinator Reports And Data

Posted today

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Job Description

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

  • Receive and respond to customer calls, emails and chats; capture and verify required information
  • Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner
  • Resolve customer issues and concerns in a professional and efficient manner
  • Maintain accurate records of customer interactions and resolutions
  • Effectively communicate solutions and recommendations to clients
  • Stay up to date with product and service offerings to provide accurate information to customers
  • Meet or exceed established performance metrics, such as response time and customer satisfaction
  • Meet or exceed quality assurance targets
  • Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

  • High School or Senior High School Graduate
  • customer service experience, preferably in financial services
  • Strong written and verbal communication skills
  • Strong numeracy and problem-solving skills
  • Ability to work in a fast-paced environment and handle a high volume of customer inquiries
  • Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

Open to flexible schedule, including evenings and weekends

Why join Genpact?

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Be aware of scams such as paying to apply.

This advertiser has chosen not to accept applicants from your region.

3

Customer Service

Pasig City, National Capital Region ₱240000 - ₱336000

Posted today

Job Viewed

Tap Again To Close

Job Description

ONGOING OVER THE PHONE INTERVIEW

NON VOICE ACCOUNT

  • Bridgetowne site

26, ,000 Package

Incentives HMO Paid trainings Night diff

Qualifications :

  • at least 6 mos call center experience
  • SHS, Undergraduate, Associate, College Graduate

TIPS & GUIDE ARE PROVIDED UNTIL Final Interview

Job Type: Full-time

Experience:

  • Customer service: 1 year (Required)
  • Technical support: 1 year (Required)

Language:

Location:

Willingness to travel:

  • 100% (Required)

This advertiser has chosen not to accept applicants from your region.

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