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Cognizant Technology Solutions Philippines Inc. is seeking USRN Utilization Management Nurses to deliver high-quality healthcare support and drive patient outcomes.
You will conduct UM reviews for inpatient and outpatient services, evaluate medical necessity, and ensure compliance with URAC, client policies, and turnaround times. Qualified candidates hold a BS Nursing degree, active PHRN and USRN licenses (US Mainland license preferred), and are willing to work onsite in Taguig on a dayshift
We are seeking highly qualified USRN Utilization Management Nurses who are passionate about delivering quality healthcare support and driving positive patient outcomes. Join a global organization that empowers healthcare professionals through innovation, collaboration, and continuous career development.
Conduct utilization management (UM) reviews for inpatient and outpatient services, medications, and treatment requests based on clinical guidelines and client requirements.
Evaluate medical necessity and refer cases requiring further review to physician reviewers.
Ensure compliance with regulatory standards, URAC guidelines, client policies, and established turnaround times.
Coordinate with physicians, healthcare providers, and stakeholders to facilitate timely review outcomes and determinations.
Maintain accurate documentation and case records within utilization management systems.
Communicate UM determinations and respond to member, provider, and stakeholder inquiries in a professional and timely manner.
Support quality, compliance, and customer service objectives while safeguarding patient information and HIPAA requirements.
Collaborate with healthcare and operations teams to improve processes, ensure service excellence, and drive positive patient outcomes.
BS Nursing graduate
Active PHRN and USRN license
US Mainland license holder preferred
With Utilization Management/Appeals experience
Excellent verbal and written communication skills
Comfortable handling voice-based healthcare processes
Willing to work onsite in Taguig
Must be willing to work on a Dayshift schedule
Utilization Management (UM)
Medical Necessity Review
Case Management
Clinical Review
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