- Conduct utilization management (UM) reviews for inpatient and outpatient services, medications, and treatment requests based on clinical guidelines and client requirements.
- Evaluate medical necessity and refer cases requiring further review to physician reviewers.
- Ensure compliance with regulatory standards, URAC guidelines, client policies, and established turnaround times.
- Coordinate with physicians, healthcare providers, and stakeholders to facilitate timely review outcomes and determinations.
- Maintain accurate documentation and case records within utilization management systems.
- Communicate UM determinations and respond to member, provider, and stakeholder inquiries in a professional and timely manner.
- Support quality, compliance, and customer service objectives while safeguarding patient information and HIPAA requirements.
- Collaborate with healthcare and operations teams to improve processes, ensure service excellence, and drive positive patient outcomes.
Qualifications
- Active PHRN and USRN license
- US Mainland license holder preferred
- With Utilization Management experience
- Excellent verbal and written communication skills
- Comfortable handling voice-based healthcare processes
- Willing to work onsite in Taguig
Preferred Background
- Medical Necessity Review
- Case Management
- Clinical Review
Why Join Us?
At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.
- Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
- Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
- Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.
Your future starts here—grow, thrive, and make an impact with Cognizant.