USRN Specialist (New York)

Lennor Group; Pasig; On-site; PHP 500,000 - 800,000; Full time

Job summary

Lennor Group is seeking a USRN Specialist in Pasig City, Philippines. This onsite role requires an active NY RN license and a PH RN with BSN, plus a minimum of two years of clinical hospital experience.

You will provide remote clinical care, triage messages, and coordinate with local teams. Responsibilities include chart reviews via Epic MyChart, medication refills, patient education on chronic diseases, and documenting all encounters.

Qualifications

• Active US Registered Nurse license – New York.
• BSN with active Philippine Registered Nurse license.
• Minimum of two (2) years clinical or hospital experience.
• Strong critical thinking and independent decision making.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and EMR systems, preferably Epic.
• Strong customer service orientation.
• Amenable to working night shift.

Responsibilities

• Provide remote clinical care, assist patients with prescription requests, visit follow-ups, non-urgent medical concerns, and test result inquiries.
• Continuously review and triage in-basket messages to ensure timely response.
• Contact patients via phone for urgent matters in accordance with established guidelines.
• Conduct thorough chart reviews and respond to patients through Epic MyChart.
• Route clinically complex messages to the appropriate provider or department.
• Process medication refill requests and elevate to providers as needed.
• Accurately document all encounters and communications in the Epic EHR system.
• Coordinate with local site teams via phone or email when necessary.
• Provide patient education, particularly for chronic conditions such as diabetes, hypertension, asthma, COPD, and heart failure.

Skills

Clinical judgment

Communication

Customer service

Night shift availability

Education

BSN with PH RN license

Tools

Epic EMR

Job description

USRN Specialist (New York)

Location: Pasig City, Philippines

Work Setup: Onsite

Compensation Flexibility: Open to negotiation for highly qualified candidates.

KEY RESPONSIBILITIES

• Provide remote clinical care, assist patients with prescription requests, visit follow-ups, non-urgent medical concerns, and test result inquiries.
• Continuously review and triage in-basket messages to ensure timely response.
• Contact patients via phone for urgent matters in accordance with established guidelines.
• Conduct thorough chart reviews and respond to patients through Epic MyChart.
• Route clinically complex messages (e.g., medication changes, new symptoms, referrals) to the appropriate provider or department.
• Process medication refill requests and elevate to providers as needed.
• Accurately document all encounters and communications in the Epic EHR system.
• Coordinate with local site teams via phone or email when necessary.
• Provide patient education, particularly for chronic conditions such as diabetes, hypertension, asthma, COPD, and heart failure.

REQUIRED QUALIFICATIONS

• Active US Registered Nurse (USRN) license – New York licensed.
• Bachelor of Science in Nursing (BSN) with active Philippine Registered Nurse (PHRN) license.
• Minimum of two (2) years clinical or hospital experience.
• Strong critical thinking and independent decision-making skills.
• Excellent written and verbal communication skills, including telephone and electronic correspondence.
• Proficient in Microsoft Office and Electronic Medical Records (EMR) systems, preferably Epic.
• Strong customer service orientation.
• Amenable to working night shift.

REQUIRED SKILLS & TECHNOLOGIES

• Electronic Medical Records (EMR) systems, preferably Epic

EQUAL OPPORTUNITY STATEMENT

Lennor Metier is committed to fostering an inclusive and equitable recruitment process. All qualified applicants will receive consideration based on their qualifications, experience, capabilities, and business requirements.

DATA PRIVACY NOTICE

By submitting your application, you acknowledge that your personal information may be collected, processed, stored, and shared with authorized stakeholders solely for recruitment-related purposes in accordance with applicable data privacy laws and regulations.