USRN Quality Analyst: Telephonic Clinical Audits & Compliance

Sagility Philippines B.V Branch; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Sagility Philippines B.V Branch in Quezon City is seeking a USRN Quality Analyst to ensure adherence to clinical quality standards, regulatory requirements, client expectations, and operational performance objectives within a Specialty Pharmacy Clinical Program. The role collaborates with Operations, Training, and Clinical Leadership to drive quality outcomes.

The ideal candidate holds a BSN, an active US RN license, and has 2+ years of US healthcare nursing experience plus 1 year in quality

Qualifications

• BSN degree and active US RN license required.
• Minimum 2 years US healthcare nursing experience.
• At least 1 year in quality assurance, clinical auditing, or compliance.
• Experience auditing clinical documentation and telephonic interactions.
• Knowledge of HIPAA and patient confidentiality.

Responsibilities

• Conduct audits of telephonic clinical interactions and documentation to ensure compliance with clinical protocols and quality standards.
• Review patient assessments, therapy education, intervention documentation, and workflow adherence.
• Perform clinical documentation audits and chart reviews to validate completeness and accuracy.
• Identify documentation gaps, compliance risks and quality improvement opportunities.
• Encode audit findings in designated quality systems and maintain accurate records.
• Analyze audit results and identify quality trends and root causes.
• Prepare and distribute quality reports, scorecards, and performance insights.
• Conduct and participate in internal and client calibration sessions.
• Support IRR activities to ensure audit consistency.
• Escalate quality, compliance, and regulatory concerns to leadership.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Clinical auditing

Quality assurance

Nursing knowledge

Regulatory compliance

Data analysis

Microsoft Office

Education

BSN

RN license

Clinical licensure

Job description

Sagility Philippines B.V Branch in Quezon City is seeking a USRN Quality Analyst to ensure adherence to clinical quality standards, regulatory requirements, client expectations, and operational performance objectives within a Specialty Pharmacy Clinical Program. The role collaborates with Operations, Training, and Clinical Leadership to drive quality outcomes.

The ideal candidate holds a BSN, an active US RN license, and has 2+ years of US healthcare nursing experience plus 1 year in quality