US/UK Financial Team Leader

Private Advertiser; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Private Advertiser in Quezon City is urgently hiring a UK Financial Customer Service Team Leader to oversee UK/US accounts with 100% onsite duties at Eton Centris. The role requires leading a team, ensuring quality service, and coordinating with UK time shifts.

The candidate should have 2–4 years of Team Leader experience in financial operations, extensive banking knowledge, and strong communication skills to manage complex accounts. Start ASAP and 100% onsite work.

Qualifications

• Bachelor’s degree required.
• 2–4 years of Team Leader experience in financial accounts.
• Minimum 2 years in banking operations with UK/US accounts.
• Experience in Mortgage, Auto Financing, Collections, Fraud, Underwriting, Payouts.
• Strong knowledge of banking processes, terminologies and laws.
• Experience managing collections teams and related data/reporting.
• Excellent oral and written communication skills.

Responsibilities

• Lead and supervise the UK financial customer service team on-site in Quezon City.

Skills

Team leadership

Communication skills

UK/US accounts

Banking operations

Mortgage/Finance domain

Education

Bachelor’s Degree

Job description

URGENT HIRING — UK FINANCIAL CUSTOMER SERVICE TEAM LEADER

Eton Centris, Quezon City
100% Onsite | Voice Account
Shifting Schedule | UK Time
Virtual Hiring Process
Start ASAP

Qualifications:

• Bachelor’s Degree graduate

• Minimum 2 years of experience in banking operations and team handling supporting UK/US accounts

• 2–4 years of Team Leader experience under a financial/banking account

• Experience in Mortgage, Auto/Motor Financing, Collections, Fraud, Underwriting, Payouts, or related areas

• Strong knowledge of banking processes, domain, and bucket flows

• Experience managing collections teams and handling collections-related data and reports

• Knowledge of banking terminologies, guidelines, and applicable laws

• Excellent oral and written communication and listening skills