URGENT HIRING: VAPE PRODUCT SPECIALIST (NIXX VAPE) MONUMENTO

RIMINI CHPH FASHIONS, INC.; Caloocan; On-site; PHP 25,000 - 45,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Vape Product Specialist, der als Experte für Vape-Produkte fungiert. In dieser spannenden Rolle wirst du Kunden beraten, technische Probleme lösen und Schulungsprogramme für andere Abteilungen entwickeln. Du wirst auch Produktanalysen durchführen, um die Leistung zu verbessern und sicherzustellen, dass alle Produkte den geltenden Vorschriften entsprechen. Wenn du eine Leidenschaft für Vape-Produkte hast und in einem dynamischen Umfeld arbeiten möchtest, ist dies die perfekte Gelegenheit für dich.

Qualifications

• Umfassendes Wissen über verschiedene Vape-Produkte, einschließlich Hardware und E-Liquids.
• Fähigkeit, technische Probleme zu beheben und Lösungen anzubieten.

Responsibilities

• Werde die Anlaufstelle für alle Fragen zu Vape-Produkten und biete technische Unterstützung.
• Analysiere Produktleistungskennzahlen und mache Empfehlungen zur Verbesserung.

Skills

Produktkenntnis

Technische Fähigkeiten

Kundenservicefähigkeiten

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Schulungsfähigkeiten

Analytische Fähigkeiten

Verkaufskompetenzen

Job description

A Vape Product Specialist is responsible for being an expert on vape products, offering guidance to customers and other departments on product features, benefits, and usage. They may also be involved in analyzing product performance, making recommendations for product enhancements, and providing training to employees.

Key Responsibilities:

• Product Expertise:

  Become the go-to resource for all things vape products, including hardware, e-liquids, and related accessories.

• Customer Support:

  Provide technical support and guidance to customers, addressing their questions, concerns, and troubleshooting issues.

• Sales and Marketing Support:

  Assist sales and marketing teams with product knowledge, presentations, and promotional materials.

• Product Performance Analysis:

  Track and analyze product performance metrics, identifying areas for improvement and making recommendations.

• Training:

  Develop and deliver training materials and programs for other departments, including sales, customer service, and retail staff.

• Product Enhancement:

  Collaborate with product development teams to gather customer feedback and suggest improvements to existing products.

• Competitor Analysis:

  Stay informed about competitor products and market trends to identify opportunities for differentiation and innovation.

• Regulatory Compliance:

  Ensure products and related materials comply with relevant regulations and industry standards.

Required Skills:

• Product Knowledge: A deep understanding of various vape products, including hardware, e-liquids, and accessories.

• Technical Skills: Ability to troubleshoot technical issues and provide solutions to customers.

• Customer Service Skills: Ability to communicate effectively with customers, listen to their concerns, and provide excellent service.

• Communication Skills: Ability to present product information clearly and concisely, both verbally and in writing.

• Problem-Solving Skills: Ability to identify and resolve issues related to product performance or customer satisfaction.

• Training Skills: Ability to develop and deliver engaging and informative training programs.

• Analytical Skills: Ability to analyze data and make informed recommendations.

• Sales Skills: Ability to promote products and increase sales.