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Sphere Rocket VA US is seeking an experienced Automotive Technician – Desk Support to provide remote diagnostic expertise and parts research. You will interpret technical diagrams, manage shop workflow software, and assist shop technicians and service advisors from a home-based office.
The role requires deep mechanical knowledge, English communication skills, and experience with shop management platforms like Tekmetric, Shop-Ware, or Steer.
We are looking an experienced, master-level Automotive Technician – Desk Support to provide remote diagnostic expertise, research vehicle repair parts, interpret technical diagrams, and manage shop workflow software.
In this role, you will bring your deep mechanical background to a desk environment—assisting shop technicians and service advisors with troubleshooting, obtaining parts availability and pricing from suppliers, and utilizing modern shop management systems like Tekmetric, Shop-Ware, or Steer. A minimum of 7 years of hands-on automotive repair experience at an A-Level standard is strictly required.