TS Senior Associate Canada Learning Coordinator

EY; Taguig; On-site; PHP 2,733,000 - 3,645,000; Full time

Benefits offered by this job

Coaching

Learning opportunities

Flexible work style

Job summary

EY is seeking a Learning Coordinator to manage logistics for Canada-based learning programs. The role coordinates with Learning Services Specialists and Leaders to schedule offerings, manage rosters, and ensure compliance across programs.

Located in a flexible environment with global EY support, this position emphasizes collaboration and process efficiency. The LC will deploy and track learning activities, support virtual and in-person sessions, and maintain accurate data in SuccessFactors while

Qualifications

• The role requires strong project management and learning logistics experience.
• Proficient in Outlook, Excel and common LMS tools.
• Strong communication, attention to detail and teamwork skills.

Responsibilities

• Forecast learner numbers and class deployment plans.
• Schedule participants and sessions with producers.
• Maintain rosters and class communications.
• Manage LMS operations and CE compliance.
• Prepare classroom setup and materials.
• Produce VILT sessions and webcasts.
• Support facilitators with reports and evaluation.
• Handle budget data and accruals.

Skills

Outlook proficiency

Excel proficiency

Zoom

MS Teams

SharePoint

Office 365

LMS experience

Attention to detail

Communication skills

Project management

Bilingual

Tools

Zoom

MS Teams

SharePoint

Office 365

SuccessFactors

Job description

Location: Taguig

Other locations: Primary Location Only

Date: Oct 27, 2026

Requisition ID: 1754930

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

TS Canada Learning Coordinator

Job Grade 5

The opportunity

EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

Position description:

The Learning Coordinator (LC) is part of the centralized learning support team and is responsible for coordinating the logistics and deployment of learning programs across EY Canada service lines. The role works closely with Learning Services Specialists (LSSs), Learning Leaders (LLs), and other stakeholders to provide agreed-upon support for assigned classes and initiatives.

The LC’s primary responsibilities include submitting courses and scheduling offerings, managing participant rosters, communications, compliance, and course deployment, including production and pre- and post-course activities. Assignments may support different service lines and programs depending on centralized team priorities, demand, and available capacity.

The location of this position is open.

Your key responsibilities

Learner administration

• Work with assigned service line stakeholders to identify target learners and forecast the number of classes, participants, deployment modality (e.g., Virtual Instructor-led Training, classroom, eLearning, webcast), timing, session counts, and general course planning.
• Support the LSS with data required to finalize learning calendar, schedule participants
• Ensure sessions are scheduled with producers and production technologies (i.e.: Zoom link for sessions) as necessary.
• Work across teams to update and manage rosters to ensure schedules are kept current of any changes
• Support the LSS in the curation of level-based eLearning programs, including opening programs in SuccessFactors and scheduling of webcasts as required.
• Prepare size and set-up of classrooms needed to support classes (participant materials, polling questions, breakout rooms)
• Ensure award of CE credits
• Track and follow up with classroom training no-shows and missed time attestations
• Create and manage learning compliance tracking
• Address ad-hoc learner inquiries, liaising with LSSs & LL when necessary
• Participate in weekly status update meetings with LSSs & LL.
• Assist with TD&L working groups, projects and deployment as needed
• Produce VILT sessions and Teams Live Webcasts

Learning Management System (LMS)

• Set up courses and classes within the LMS, including attendance tracking
• Support and onboard other team members as required
• Monitor continuing Education (CE) compliance
• Update and manage rosters, manage waitlists, cancellations, etc.
• Pull consumption and learning history reports

Virtual learning Producer

• Experience with virtual platforms such as Zoom, Teams, etc. required
• Admit participants, track and monitor attendance and note absences/no-shows
• Draft producer guides for new learning sessions
• Create and manage Polls, Breakout Rooms and Whiteboard
• Monitor Chat

Facilitator support

• Assist the LSS with the administration of the facilitator management tool, including recognition
• Available and accessible to facilitator for troubleshooting and support prior to, during and after class
• Distribute evaluation summary reports to facilitators post session
• Create evaluation summary reports and distribute to LL for program debrief

Budget

• Gather / compile preliminary information for budgets and review with LSS & Learning Leader
• Review invoices and ensure accuracy before sending for approvals and payment
• Support LSS in compiling monthly learning accruals for areas of responsibility. and advise Learning Leader if any accruals are needed

Skills and attributes for success

• Experience in managing conference logistics, program deployment or project management
• Proficient in Outlook
• Proficient in Excel (filters, vlookups, pivot tables or Power Query).
• Proficient in Zoom, MS Teams, SharePoint and Office 360
• Experience with Learning Management Systems (LMS), particularly SuccessFactors, is an asset
• Strong attention to detail and impeccable communication skills
• Strong analytical, organizational and project management skills
• Great interpersonal skills and ability to build and maintain trusted relationships
• Willingness to work in a team environment
• Ability to manage multiple priorities independently during peak times
• Ability to take initiative and think through next steps / prioritize items to complete
• Bilingual candidate appreciated

This position may require overtime during peak times.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

What working at EY offers

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.