Trust & Safety Admin Analyst: Content Moderation & AI Governance

Accenture in the Philippines; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Accenture in the Philippines is seeking a Customer Service Analyst for a Return to Office setup. The role involves analyzing and reviewing user-generated content and coordinating with client teams to ensure policy compliance and data integrity.

Experience in admin roles and strong English communication are essential, with resilience to handle potentially disturbing content and dynamic work demands in a Trust & Safety environment.

Qualifications

• 2+ years of admin experience or similar
• Strong reading and writing in English
• Ability to stay calm under pressure and handle sensitive content

Responsibilities

• Coordinate project setup, vendor onboarding, amendments, and data management with client teams.
• Research and resolve onboarding, data, and policy inquiries ensuring data integrity.
• Provide project status updates for weekly, monthly, and quarterly reviews.

Skills

Excellent communication

English proficiency

Emotional resilience

Attention to detail

Critical thinking

Job description

Accenture in the Philippines is seeking a Customer Service Analyst for a Return to Office setup. The role involves analyzing and reviewing user-generated content and coordinating with client teams to ensure policy compliance and data integrity.

Experience in admin roles and strong English communication are essential, with resilience to handle potentially disturbing content and dynamic work demands in a Trust & Safety environment.