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The SM Store (SM Mart Inc.) is seeking a Forex and Remittance Operations professional to oversee daily FX and remittance tasks, reconcile funds, ensure AML compliance, and maintain accurate display rates across counters. The role also involves promptly addressing escalated customer queries and complaints.
Applicant must hold a Bachelor's degree in a business-related field and have at least 3 years of experience in finance or a related industry.
Responsible for overseeing day-to-day operations and administering the daily performance of tasks related to Forex and Remittance.
Manage and account if Foreign Exchange and Dollar Remit Fund is reconciled with daily system generated reports
Implement compliance to Anti-Money Laundering Law and Bangko Sentral ng Pilipinas (BSP) Regulations
Ensure that the display rates in all counters are updated always based on broadcast rates
Handle and resolve escalated customer queries and complaints
Graduate of Bachelor's Degree in any Business-related course
At least 3 years of experience in finance or related industry