Travel Reservations Specialist - Onsite Malate

Metacom Careers; Metro Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Job summary

Metacom Careers in Manila is seeking a Customer Service Representative for Travel Accounts. The role handles flight and hotel reservations, changes and cancellations, travel schedules, baggage concerns, and account updates, delivering friendly service to customers onsite in Malate.

No travel industry experience required; open to high school graduates or college undergraduates, fresh grads, and career shifters.

Qualifications

• High School, Senior High School, or College graduate.
• College undergraduates are welcome.
• No BPO or travel experience required.
• Fresh graduates and career shifters welcome.
• Willing to work onsite in Malate, Manila.
• Willing to work shifting schedules.

Responsibilities

• Flight and hotel reservations.
• Booking changes, cancellations, and rebooking.
• Travel schedules, itineraries, and policies.
• Baggage and reservation concerns.
• Customer requests and account updates.

Skills

Customer service

Communication

Education

High School / College grad

Job description

Metacom Careers in Manila is seeking a Customer Service Representative for Travel Accounts. The role handles flight and hotel reservations, changes and cancellations, travel schedules, baggage concerns, and account updates, delivering friendly service to customers onsite in Malate.

No travel industry experience required; open to high school graduates or college undergraduates, fresh grads, and career shifters.