A recruitment agency is looking for a Reservation Agent in Cebu City. Candidates should have a Bachelor’s degree in tourism or a related field and at least 2 years of experience in a similar role. The job requires expertise in booking through GDS, along with excellent customer service skills. The position is full onsite with several benefits to be provided upon regularization.
Qualifications
Minimum 2 years experience as a reservations agent.
Experience in travel and tours agency is mandatory.
Advanced skills in making bookings through GDS required.
Responsibilities
Manage reservation requests for flights, hotels, and transfers.
Handle customer inquiries and provide accurate information.
Ensure high-quality customer service throughout the booking process.
Skills
Booking/reservations through GDS like Amadeus
Customer service communication
Attention to detail
Education
Bachelor's degree in tourism or hospitality
Job description
A recruitment agency is looking for a Reservation Agent in Cebu City. Candidates should have a Bachelor’s degree in tourism or a related field and at least 2 years of experience in a similar role. The job requires expertise in booking through GDS, along with excellent customer service skills. The position is full onsite with several benefits to be provided upon regularization.