Travel GDS Expert: Booking & Service Mastery

Metacom Careers; Pasay; On-site; PHP 250,000 - 400,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a Travel GDS Customer Service representative to assist clients with booking and managing travel arrangements using GDS platforms, ensuring itineraries are accurate and up-to-date for each trip.

You will deliver exceptional service through clear communication, stay current on GDS functionalities, verify reservations, coordinate with teammates to improve processes in a fast-paced environment, and contribute to a

Qualifications

• Experience using GDS for travel bookings and reservations.
• Excellent verbal and written communication skills.
• Ability to verify and update travel itineraries accurately.

Responsibilities

• Assist clients with booking and managing travel arrangements using GDS platforms.
• Handle inquiries, resolve issues, and ensure itineraries are up-to-date.

Skills

GDS knowledge

Customer service

Communication

BPO experience

Tools

GDS platforms

Job description

Metacom Careers in the Philippines seeks a Travel GDS Customer Service representative to assist clients with booking and managing travel arrangements using GDS platforms, handling inquiries, resolving issues, and ensuring itineraries are accurate and up-to-date for each trip.

You will deliver exceptional service through clear communication, stay current on GDS functionalities, verify reservations, coordinate with teammates to improve processes in a fast-paced environment, and contribute to a